The Helpdesk provides hands-on support to you when you are trying to form a content partnership, especially for local communities in the underserved and underrepresented communities.
The Helpdesk responds to the needs that the actors within the movement request, when it comes to partnerships. If the Helpdesk team does not have the answers, the person who requested the help will be introduced to other experts within the Wikimedia movement.
The Helpdesk is supported by an Expert Committee that guides and prioritizes the work of the Helpdesk.
We are running the first pilot version of the Helpdesk. You can see current projects here. Please get in touch with us at helpdeskwikimediase.
We want the process to be as easy as possible. You can reach out to us and request help by:
- Sending an email to helpdeskwikimediase. The email does not have to follow any certain format, but you can read more on the subpages
- Join our monthly office hour last Thursday each month, 15:00 UTC.
- If you miss the office hour, drop us an email and we will schedule a meeting with you
- Submitting a public request
The following pages can help you on the way. We look forward to hearing from you!
| Forming a content partnership
Do you want to form a content partnership with an institution? Do you want to know how to pitch the Wikimedia movement, or how to sign an agreement? Do you want to have good relations with the cultural heritage institutions in your area?
The Helpdesk can give you support, or connect you with people with expertise, when it comes to how to establish good working relations with content partners.
| Advocating for Free Knowledge
Do you know of content that you would like to see on the Wikimedia platforms, but the licensing does not match?
Do you live in a country where the copyright legislation stops you from getting content from partners to the Wikimedia platforms?
The Helpdesk can give you support, or connect you with people with expertise, when it comes to advocacy and policy-making, in relation to content partnerships.
| Uploading Content to the Wikimedia Platforms
Do you have data, images or other kinds of content that you want help to upload to the Wikimedia platforms?
The Helpdesk can support you with the content upload, with technical or practical support or according to your needs.
This is a team effort! The more experts contributing, the better the Helpdesk will work. Please read more about how you can engage on the involvement page.
Many people have requested help to get started to carry out partnerships. This was frequently highlighted during the development of the 2030 strategic recommendations. The Helpdesk will provide that practical help, and lower the barriers for all affiliates within the Wikimedia Movement who want to start working with content partnerships – no matter where they are on the journey.