Content Partnerships Hub/Helpdesk/Projects
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Helpdesk projects
Since its pilot launch in mid-2021, the Helpdesk has received 38 requests and supported content partnerships from initial concept to implementation. Each project is vetted and prioritized by our international Expert Committee, ensuring tailored workflows, licensing guidance, technical training, and connections with relevant experts across the Wikimedia movement.
Larger projects that are currently active, as well as projects that have been finalized, are publicly listed on this page.
Current projects
[edit]| Project | Requested by | Current status | Results – links | Results – examples | Learning | Last updated |
|---|---|---|---|---|---|---|
| New requests | ||||||
| Wikimania 2026 batch (near 10 new requests) | ||||||
| Ongoing requests | ||||||
|
Arewa House GLAM partnership request |
— |  In progress…
|
— | — | — | 2026-04-28 |
|
Institutional coordination, content partnership development, and digitalization efforts | ||||||
|
Gender Gap Convening and UN agency collaboration |
— |  Stale
|
— | — | — | 2026-04-29 |
|
Institutional coordination | ||||||
| — | In progress…
|
— | — | — | 2026-08-04 | |
|
Institutional coordination, heritage data and content partnership development | ||||||
| — | In progress…
|
— | — | — | 2026-08-04 | |
|
Data extraction, structuring and upload | ||||||
| — | In progress…
|
— | — | — | 2026-08-04 | |
|
Partnership development and capacity building | ||||||
| In progress…
|
— | — | 2026-08-04 | |||
|
Lexeme creation, documentation and data upload | ||||||
| — | In progress…
|
— | — | — | 2026-08-04 | |
|
Data licensing, data alignment and upload | ||||||
| — | In progress…
|
— | — | — | 2026-08-04 | |
|
Data licensing, dataset assembly and data upload | ||||||
The dates above indicate the most recent public update recorded on this page.
Finished projects
[edit]|
Project |
Requested by |
Current status |
Results – links |
Results – examples |
Learning |
Last updated |
|---|---|---|---|---|---|---|
 Completed
|
 |
2025-08-26 | ||||
|
Data upload | ||||||
| Completed
|
2025-08-28 | |||||
|
Data upload | ||||||
| Shyamal | Completed
|
VRTS and Image |
 |
2024-03-22 | ||
|
Licensing help | ||||||
| Completed
|
 |
2023-11-21 | ||||
|
Content upload | ||||||
| Completed
|
 |
2023-09-21 | ||||
| ||||||
| Completed
|
Wikidata monument list on Wikimedia Commons |
2023-09-21 | ||||
|
Data upload and Wikidata integration | ||||||
| Wikimedia UK | Stale
|
2022 | ||||
|
Content upload | ||||||
|
Wikisource upload |
Wikimedian in India |
Completed
|
Provided explanation and relevant links. |
2022-10-20 | ||
|
Explaining how to make an upload of a CC book to Wikisource | ||||||
|
Baglama2 support |
Completed
|
Conversation held |
2023-04-27 | |||
|
When Baglama2 broke down, the Helpdesk was asked for support. While the scope would be beyond the Helpdesk, the Helpdesk gathered involved people for a conversation to understand the issues with Metrics tools, to gather input and knowledge for strategic work with software. | ||||||
Historical snapshot: Helpdesk requests (2021–mid-2025)
[edit]An analysis of the 32 requests received by the Helpdesk between 2021 and the first half of 2025 highlights several trends in its development and global reach.
Volume over time
- 2022 – 31.4% (10 of 32).
- 2023 – 51.4% (17 of 32), boosted by 13 Wiki Loves Earth subprojects.
- 2024 – 5.7% (2 of 32), reflecting an intentional slowdown to clear the backlog.
- 2025, first half – 2.9% (1 of 32).
Regional distribution
- Sub-Saharan Africa – 20%
- Northern and Western Europe – 17.1%
- Middle East and North Africa – 17.1%
- South Asia – 14.3%
- Central and Eastern Europe and Central Asia – 11.4%
- Other regions, including the Americas and Oceania – 20.1%
Top requesting countries
- India – 11.4%
- United Kingdom – 8.6%
- Guinea – 5.7%
- Benin, Ukraine, New Zealand, Peru and Lebanon each represent individual cases illustrating the Helpdesk's global reach.
Status of requests in this historical dataset
- Ongoing – 56.7%
- Stalled – 13.3%
- Resolved – 10%
- No further work needed – 6.7%
- Call held, discussion and pending – 3.3% each
Key takeaways
- Activity peaked during 2022 and 2023, partly because of the expansion of the Wiki Loves Earth project.
- Strong participation from underrepresented regions supports the Hub's equity goals.
- Future reporting would benefit from more consistent country naming and clearer tracking of project closure.