Research talk:Global South User Survey 2014/Questions

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Hi Haitham,

I believe "How would you describe Wikipedia in your own words?" is a little taxing in its huge breadth. Many respondents are likely to leave it blank. What do you want to learn from this question, I wonder, and could it be framed more narrowly (possibly with options ... unsure)?

"How often do you use Wikipedia/Wikimedia?"—perhaps some options to choose?

"How do users on your home wiki mostly interact with each other?"—you might consider a Lickert scale for each: 5 very important 4 important 3 sometimes used 2 not often used 1 never used

and ask "Please rate the importance of each page to the way users interact on your home wiki."

"What kind of tools (e.g. spell-checkers, auto-complete tools) would you like to have?"—important question. Unsure of how to get the best from them on this. Perhaps a few more e.g.s? And perhaps you might include specifically script-related issues they might experience?

Limited data plan ... ask for the limit?

Tony (talk) 08:38, 17 September 2014 (UTC)

Hi Tony,
Thanks for copyediting the page, and for your questions.
  1. "How would you describe Wikipedia in your own words?" - The main purpose of the question is to give the user a free space to express whatever they have in mind. This text will be used, during the analysis phase, to build a word cloud based on the frequency of the most mentioned words, and also to run a qualitative data analysis in order to extract patterns from the text. Leaving it blank by some users is totally ok, as it will be set as optional.
  2. "How often do you use Wikipedia/Wikimedia?"—perhaps some options to choose? : Thank you for bringing this to my attention! Apparently, I've spaced copying the options for the original document. They are now on the page.
  3. "How do users on your home wiki mostly interact with each other?" : Yes, adding a Likert scale is a good idea. I will add it to the survey design at my end.
  4. "What kind of tools (e.g. spell-checkers, auto-complete tools) would you like to have?" : This is similar to the first point, we can't possible be able to think of all options here, so we thought we should leave it as a free text.
  5. Limited data plan ... ask for the limit? - Good point, added!
Thanks again, and please let me know if you have any further questions. --HaithamS (WMF) (talk) 17:29, 17 September 2014 (UTC)
I think WMF should wait until you have the standard questions (most accurate, and the final version). Although I often visit Meta to update the translations, but I am concerned for the inconvenience of the other volunteers/translators (they weren't informed about the changes, were they?).--minhhuy (talk) 09:05, 18 September 2014 (UTC)
@Trần Nguyễn Minh Huy:, volunteer translators are greatly valued, and I'm sorry my input may have caused extra work. Let's hope there was minimal disruption. Please keep up your good work! Tony (talk) 15:00, 18 September 2014 (UTC)


Hello Haitham

I came across this Global South Survey and think it is an excellent initiative to get feedback from the community, especially those that feel they are on the fringes of the movement. I was, however, really surprised to find that the entire continent of Africa is excluded from this survey (with the exception of Egypt, that is lumped in with Arabic states and therefore is obviously - in this context - not regarded as part of Africa). To me this seems really quite strange.

Could you please express your reasons for this rather massive, and obviously intentional, oversight. Perhaps you have a different strategy with regards to this continent of 1 billion people, and if so, what and why?

I look forward to your response. Islahaddow (talk) 09:09, 7 October 2014 (UTC)

+1 on the above. Also what time lines are we looking at here? It would be good to send this survey out to the African Mailing list as well as other circles.--Thuvack (talk) 09:55, 7 October 2014 (UTC)
Answered over the e-mail thread asking the same, and reflected in this edit too. Asaf Bartov (WMF Grants) talk 16:22, 7 October 2014 (UTC)

Biased question[edit]

Q17. Are mobile data charges an obstacle for you to access Wikipedia?

  1. Yes
  2. No, I have a data plan that gives me free access
  3. No, my data plan allows me to access only Wikipedia for free, but I pay to access other sites

These answers predetermine that being charged to access Wikipedia must be an obstacle. Where is "No, I have a data plan that requires me to pay to access Wikipedia just like I pay to access any other website, but that does not influence or impede my use of Wikipedia."? Is the Global South not allowed to believe in net neutrality? John Vandenberg (talk) 08:48, 2 November 2014 (UTC)


Really, there was "An offline Wikipedia app" as an option for offline consumption but no mention of Kiwix, the main offline product? Nemo 17:50, 4 December 2017 (UTC)