Survey Support Desk

To find surveys in the movement, check Category:Surveys.

The Survey Support Desk
for Wikimedia Foundation staff, Wikimedia affiliates, and volunteers

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Contents

Online resources for surveys

Find the latest resources in the Wikimedia movement to design the best survey.

General Administration

Quick Links for survey management:

• Community Engagement Calendar - To see what surveys & consultations are coming up.
• Wikimedia CentralNotice Banners - To reserve a time for banner notifications.
• Research:Index - Since all surveys are a type of research, post your survey goals, methods, and results here.
• Phabricator Surveys board - to find current surveys and ongoing tasks.
• Find Wikimedia-related surveys in Category:Surveys

Survey Learning

This is a great resource if you are just starting to write your own surveys

• Strategy, management, and communications
• Reaching people with surveys
• Writing and designing questions
• Privacy and data
• Analyzing and sharing survey results
• Survey best practices

Other resources

• Doing a research project and need additional funding? You can get support from Wikimedia Foundation Quarterly Projects Grant!
• Don't like using Google forms? You can request a qualtrics account. You need to have a clear purpose for using qualtrics. See below for more information.

Direct support for surveys

The Learning & Evaluation Team is available to support your survey. They can be contacted at surveys@wikimedia.org in order to get your survey questions answered or if you need more in-depth support.

Quick Survey Support

• Getting a Qualtrics account
• Ask for support with survey software
• Have your survey reviewed by an expert
• Any fast question about surveys

Survey Consults

• One-time consultations for your survey
• In-depth question development and support
• Analysis guidance

For more in-depth support and guidance, make sure to give at least 4 weeks of advanced notice!

Find people with survey experience!

• User:Parveen Bhadoo
• User:Jackiekoerner
• User:I JethroBT (WMF)
• User:Ldorfman
• User:Elishagh1
• User:Masssly
• User:MAbdulai (WMF)
• User:Mglaser
• User:Beat Estermann
• User:Christof Pins (WMDE)
• User:Discott
• User:Anna Torres (WMAR)
• User:JAnstee (WMF)
• User:Tbayer (WMF)
• User:EGalvez (WMF)