Ombudsman commission

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The ombudsman commission investigates complaints about violations of the privacy policy (in particular concerning the use of CheckUser tools) on any Wikimedia project for the board of trustees in an official manner. To file a complaint, please contact an Ombudsman privately.

Contents

[edit] About

[edit] Tasks

In addition to official investigation, they will mediate between the complainant and the respondent (usually a CheckUser, bureaucrat, administrator, or arbitration committee member). When legally necessary, the ombudsman will assist the General Counsel, the Executive Director or the board in handling the case.

When the case is litigious, the ombudsman will be in charge of educating CheckUsers or others about the Foundation's privacy policy. When the privacy policy has been breached, the commission should report to the Executive Director or to the Board and recommend a course of action (such as removal of CheckUser access). Additionally, the commission might suggest suitable changes to policies or software.

[edit] Neutrality

An ombudsman's investigation should be conducted in a manner determined by the ombudsman to ensure fairness and impartiality. As a general guideline, it is best that ombudsmen avoid conflicts of interest as much as possible, particularly by avoiding routine use of CheckUser access and not processing complaints on the projects on which they are very active editors. However, matters that come before the commission are not clearcut, and the language and culture of various projects may pose barriers to outsiders. As such, how the commission investigates complaints is left to the discretion of its appointed members.

[edit] Contact

Ombudsman requests may be made to the following email address (in any language spoken by one of the members):

cu-ombuds-l at lists.wikimedia.org

[edit] Membership

Members of the ombudsman commission are selected by Wikimedia Foundation officials from the Wikimedia community (there is no call for volunteers or elections). They are appointed (assuming they agree) for a period of approximately one year. An ombudsman's real identity must be disclosed to the Foundation legal counsel. A non-voting alternate member may be appointed to serve for one year, with an expectation for a seat as a full member the following year.

[edit] Assigned rights

An Ombudsmen has the following rights globally:

  • Search deleted pages (browsearchive)
  • Check user's IP addresses and other information (checkuser)
  • View the checkuser log (checkuser-log)
  • View deleted history entries, without their associated text (deletedhistory)
  • View deleted text and changes between deleted revisions (deletedtext)
  • View private logs (suppressionlog)

[edit] Current ombudsman users

See also automatically generated list (terms expire February 2013):

[edit] Previous ombudsmen

February 2011 — February 2012:

  • Herbythyme from commonswiki (February 2011 — April 2011)
  • Pundit from plwiki (April 2011 — February 2012)

February 2010 — February 2011:

January 2009 — February 2010:

December 2007 — January 2009:

July 2006 — December 2007:

[edit] Processing/Reporting

Cases brought to our attention will be processed the following way:

  1. Confirmation of the request: we will send a notice of confirmation to the requester, and if necessary ask for further information.
  2. Scope: if the request is within the scope of the ombudsman commission, we will do the investigation, if not we will decline the request and try to direct the complainor to a better place to get help for his/her individual problem.
  3. Investigation: We do whatever is necessary to find out whether or not there was a breach of the privacy policy.
  4. Result: We give the result of our investigation to the requester, and if there was indeed a breach of the privacy policy, we will inform the user who was investigated and if necessary inform the Board of Trustees and if necessary recommend removing CU or steward rights from the user breaking the policy.

The following table contains a status of cases, beginning January 2012 (date of the original complaint).

Status Number of cases
Pending further information from the complainant 2
Under investigation 3
Total open cases 5
Finished/declined (out of scope) 3
Finished/solved (no action taken) 3
Finished/unsolved (lack of data) 0
Finished/action taken 0
Total finished cases 6

[edit] See also

User groups
Local: blocked user unregistered user newly-registered user registered user bot – administrator – bureaucrat – oversight – checkuser – IP block exempt Importer
Global: locked account unified account bot – rollbacker – abuse filter editor interface editor new wiki importers sysop – ombudsman – founder – staff – system administrator steward
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