Wikimedia Conference 2018/Documentation/Movement Strategy track/Annexes/Community Health

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Introduction
of the Movement Strategy track,
 » flow of activities (and this report)
Summary
» You don't have time to read everything? Check the summary of it!
Day 1
 » The Big Picture,
» The Possibilities,
» The Challenges
Day 2
» The Way Forward,
 » Preparing to work,
 » Thematic Inputs & Conversations
Day 3
» Working groups,
 » Wrapping up
Annexes
» Input documents for the working groups,
 » Micro-inputs on possibilities

Working Group Input Document: Community Health[edit]

Extracted May 1st from Etherpads

Community Health[edit]

PARTICIPANTS[edit]

  • Filip Maljkovic
  • John Andersson
  • Lydia Pintscher (Contact Person)
  • Philip Kopetzky
  • Joao Vasconcelos
  • Maria Sefidari

WHAT?[edit]

QUESTIONS[edit]
  • Social
    • How can we overcome Barriers to cross-project collaboration and how can we encourage sharing between projects?
    • Why are some community members resistant to change and how can we help them overcome it?
    • What is helping or hindering the feeling of community belonging?
  • Regulatory framework
    • Should we have a universal Code of Conduct and if so, what would it look like?
    • How can we help communities enforce rules and policies more consistently?
    • How can we consolidate existing rules and policies to make them more accessible, especially for newcomers?
    • How do we prevent and sanction harassment?
    • How do we make community health enforcement tools more robust against abuse?
    • How do we make it OK and easy for people to leave in a non-disruptive fashion? - and therefore make it easy for them to come back?
  • Health
    • How can we as a movement better deal with mental health issues and their implications?
    • How do we prevent / minimize Burnout?
    • How do we ensure physical safety of community members?
  • Technology
    • How can we utilize technology to improve community health?
    • How do we make our projects / platform sufficiently accessible to ensure continuous participation of our community members over time?
    • HOW DO WE MEASURE COMMUNITY HEALTH
DATA FROM STRATEGY TRACK[edit]
  • Build a positive environment that encourages collaboration and appreciates the work of volunteers and staff.
  • Nature interaction between projects to build trust and co-operation between them?
  • Foster proactive culture / discourage reactive culture
  • Universal code of conduct., Reward good behaviour (not punish bad behaviour). To protect newcomers. Administrators need to agree.
  • Modern, friendly communications for new users. Not talk page wikitext editing. New communities usually use facebook instead
  • Contests - how many new edition can you help? how many new articles can you keep (speedy deletion)
  • ??? Admins work in a different way ???

WHO?[edit]

MEMBERS[edit]

  • trust and safety team at WMF
  • external experts from the field (researchers, ...)
  • stewards and admins from different languages and projects
  • women, lgbt and other underrepresented groups in the movement
  • people who enforce the friendly space policy
  • people working on technology to increase good collaboration and decrease bad behaviour (inside and outside Wikimedia)
  • affiliates experienced with onboarding new community members
  • people who have written code of conducts inside and outside wikimedia
  • people who write and maintain rules and policies on the bigger projects
  • social psychologist
  • security experts or someone related to law enforcement
  • Benjamin Mako Hill
  • Bitergia or a similar group of people working on community metrics

HOW?[edit]

PROCESS[edit]

  • at least one face-to-face meeting/conference (at mid-point for example) to get experts and the working group together
  • hire a group of consultants to collect input and research the questions
  • publish and disseminate research results to the movement
  • publish draft recommendations based on research input to the movement
  • working group should be 7 people or less to be effective but get lots of outside input
  • internal communication/work should happen on a mailing list and in regular hangouts

OTHER COMMENTS[edit]

  • Interdependencies:
    • Diversity and inclusion -- there is no diversity and inclusion without community health
    • Partnerships -- we can build partnerships with universities and institutions (like Mozilla, Jigsaw etc), for research purposes; an unhealthy environment causes problems for partnerships
    • Capacity building -- we need to do some capacity building in order to combat community health issues
    • Events - some community health issues online spill over into offline events and there should be events on the topic of community health
    • Roles and responsibilities - who sanctions? who enforces?
    • Technology - we should build tools and change existing tools to make harrassment harder
  • Outcomes:
    • build the group and find the people to help with the questions
    • create a budget (for consultants/researchers and clerk support of working group)
    • do research
    • have a fact-to-face meeting/conference
    • publish research
    • start drafting recommendation


Introduction
of the Movement Strategy track,
 » flow of activities (and this report)
Summary
» You don't have time to read everything? Check the summary of it!
Day 1
 » The Big Picture,
» The Possibilities,
» The Challenges
Day 2
» The Way Forward,
 » Preparing to work,
 » Thematic Inputs & Conversations
Day 3
» Working groups,
 » Wrapping up
Annexes
» Input documents for the working groups,
 » Micro-inputs on possibilities