Community health initiative/Metrics kit/ja

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This page is a translated version of the page Community health initiative/Metrics kit and the translation is 53% complete.
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コミュニティの健全性指標キットはウィキメディア財団コミュニティの健全性イニシアチブとの協働を介して信頼と安全チームが開発を担当しています。その究極の効果とは、ウィキメディアのプロジェクト単位でコミュニティの健全性を相対化し、公開の統計とデータを提供することにあります。2018–19年次計画に示す通り、本プロジェクトは2018–2019会計年度をとおして実施するものとします。

背景

As a movement, Wikimedians have always measured aspects of their communities. Data points such as editor activity levels, new users, and editor retention have been regularly collected. While these metrics provide some useful indications about the health of a project, they do not give major insights into challenges and specific areas needing improvement. The Community Health Initiative wants to build on the metrics work already done by individual contributors, affiliate groups, academics and researchers, and the Wikimedia Foundation.

This project has two primary goals:

  1. to have regularly updated quantitative statistics that provide useful insights into aspects of a community’s health, and
  2. to provide better qualitative options for finding insights that can’t effectively be measured through quantitative approaches.

This kit and the data it will contain will be targeted towards two major audiences:

  1. The local and global communities, in order to ascertain the relative health of their projects and to more easily identify the early signs of an unhealthy community; and
  2. The Wikimedia Foundation, who may make use of the data (now in one centralised place) to better identify trends in community health and direct development efforts towards solving problems.

進捗状況:コミュニティとの協議

プロセス
開催時期 段階
2018年7月–8月 指標の定義、ブレインストーミング、内部で発表
2018年9月 設計の関与、場所の決定、指標についてコミュニティと協議
2018年10月–12月 開発の進展、コミュニティとの協議を継続
2019年1月–3月 技術的な実装、プロトタイプ決定
遅くとも2019年6月末に完了 指標キットを公開

This project is currently at the design and consultation phase. At this point, we have a rough idea of who this project is for (local community members interested in judging the relative health of their communities/projects, and Wikimedia Foundation staff interested in monitoring this health for things like tool or policy development). We also have a rough shortlist of metrics we'd like the kit to include. That is where we need your help.

How to give feedback

While we have set up the framework for this and put down our ideas, this project will suffer without the community's knowledge and expertise. Here, we are asking you to give us feedback on our ideas and to offer your own.

Please use the discussion page of this project for your feedback. To make it easier, we have set up a number of sections there for the aspects of this project about which we are most excited to hear your opinions. One of those sections is titled Other feedback, because we might miss things otherwise. Please feel free to leave your comments and suggestions in one, several or all of the sections! Thank you in advance for your thoughtful insights!

How to engage deeper

In addition to asking for feedback on what we do, we are also looking for volunteers who like to work more closely with us on the project. There are several ways you can engage, if you are interested:

  • You can work with us to refine the way we gather the data in one or more fields for all the Wiki communities
  • You can help find bugs and mistakes we may make
  • You can get our support to understand your own community better through community health metrics
  • You can help spread the knowledge about those new metrics throughout the wikiverse

If you are interested in investing time into this project on one or more of those issues on a mid to longterm basis, please sign up under the corresponding section of the discussion page!

How we will use the results

Your feedback at this stage will directly affect our thinking with regards to this project. As one of the major audiences for this work, the community's insight is naturally invaluable. As such, it will all be taken aboard and used to guide the future of this project as we focus on its design and usecases.

Metrics

We're currently looking at metrics that reflect community health. These will be informed by comments and suggestions made during this consultation, as well as by individual user interviews and other design research methods. Right now, we're looking at metrics reflecting things like:

  • Active administrator and user statistics;
  • Backlog statistics (compared with the number of people working on them);
  • Statistics already used to compare Wikimedia projects with each other (such as Wikipedia article depth);
  • Rates of vandalism, blocks, and other administrative tasks;
  • Other metrics we haven't yet come up with :)

Design

Community Health Metrics Kit prototype screenshot, individual wiki screen
Community Health Metrics Kit prototype screenshot, all wikis screen
Two screenshots from the prototype as it presently exists.

We've spent a little time thinking about how this kit might ultimately look and be used by members of the community. Our requirements for this project are that it is:

  • Findable: It should be easy for community members to find and make use of in their work.
  • Readable/Accessible: It should be simple to read and absorb the information it is attempting to impart.
  • Up-to-date: It should be updated live (or at least regularly), automatically and with minimal maintenance.
  • Translatable: It should be available to users in as many languages as possible (ideally beginning with the UN standard languages), and be available for users to supply translations where none exist.

Right now, we are thinking of hosting this data on Toolforge, as that option would cover most of the above requirements. We are aware that many of the metrics points we'd like this kit to hit are already collected by Wikistats, and we imagine the finished product would likely turn out quite similar to this in look, feel, and target demographic.

発案時の計画

既存の作業から発展させる

コミュニティとの協議の上位案件には、WikiStats ポータルに由来するものを含みます。プラットフォームとして以下を提供します。

  • 単一の利用機器数
  • もっとも閲覧数が多い記事
  • 新規にアカウント登録した利用者
  • 新規に記載されたページ
  • 編集件数
  • 編集者数
  • 編集されたページ数
  • 差分の合計バイト値
  • 差分の絶対バイト値

コミュニティ関与の洞察調査により、コミュニティの健全性の要素が複数、垣間見えたこと、また利用者数ベースで有益な情報を得ることができました。

個々のプロジェクトや投稿者は、さまざまなアプローチで多岐にわたるAPIクエリを用いて特定のワークフローや問題の洞察に取り組みました。一例として英語版ウィキペディアで行った AdminStats ならびに ウィキペディア間の管理者数の分析があります。

これまでの調査プロジェクトの大きな蓄積があり、基本的にコミュニティの健全性に関する話題、あるいは関連数要素や問題を取り扱っています。その一部を表組に抽出しました。もし見落としがありましたら、こちらのサブぺージに補足をお願いします!

Community health initiative/Metrics kit/ja/Research

重点エリア

このプロジェクトの開始時には、それまでに集積したことと未着手だったことを基盤に、このプロジェクトでどのデータポイントと領域を優先課題とするべきか検討しました。それには既存の指標について適用方法の変更 (例:収集済みの情報に対し異なる割合と対照を適用) と併せて、新規の指標を集めることが関わります。指標キットの対象に含めたうち、適法範囲が広い領域は以下のとおりです。

  • 関係者の分布
  • 管理者の統計
  • 利用者の統計
  • 新規利用者アカウント
  • 活動の頻度
  • 破壊行為、付け回し、嫌がらせ行為の定着率
  • 不正行為フィルター、破壊行為の通報
  • 文化、民族、性別の障壁
  • コンテンツの偏向
  • 言語の障壁
  • ツールを利用できるかどうか (アクセス)
  • インターネットへのアクセス
  • ライブラリや知的リソースの利用 (アクセス)

今後の計画:質的調査の進展と調査法の改善

コミュニティの健全性イニシアチブにより行われた、英語版ウィキペディアの管理者伝言板への事件報告分析に基づく発展。本プロジェクトは重要な伝言板について利用者の経験を調査しました。調査の支援を改善するとは - コミュニティがそれ自体について調査を行う場合に、より使いやすく適用が簡単なフォームや、回答者を引きつける適切な技術、さらに調査結果の分析を楽にする方策を用意することです。