FLOSS-Exchange

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Welcome to the FLOSS-Exchange, a wiki page for non-profit organizations to share experiences with free/libre and open source software (FLOSS).

To share your experiences, add a new section about your organization.

See also: Open Source Toolset, open source tools used for content creation in the Wikimedia projects.

Wikimedia Foundation[edit]

About
501(c)(3) non-profit organization which operates Wikipedia, the free encyclopedia, and other free knowledge communities.
Homepage
http://www.wikimediafoundation.org/
Contact
erik (at) wikimedia (dot) org
Tools we use
  • MediaWiki - the open source wiki software which runs all Wikimedia projects. We also use it internally for the office staff, and for coordination with chapter organizations in multiple countries.
    • MediaWiki runs on standard open source server software: Apache, MySQL, PHP, etc.
  • OTRS - an open source ticketing system. We use it to respond to incoming e-mails in multiple languages, with the help of hundreds of volunteers.
  • CiviCRM - constituent relationship management. We're consolidating all our fundraising tracking using this database.
  • BugZilla - an open source bugtracking system. Used for tracking issues related to MediaWiki, but also for site requests such as "create a wiki in language X".
  • OpenOffice - word processing, spreadsheets, presentations, etc. Has an OK drawing component as well.
  • Ubuntu - a Linux-based operating system we use on servers and some office client machines.
  • Mailman - a mailing list manager. We use it to administer hundreds of mailing lists.
  • Firefox - arguably the world's greatest web browser :-)
  • Thunderbird - open source email client
  • XChat and freenode - XChat is an open source IRC client. freenode is a non-profit IRC network, and many open source projects and social organizations can already be found there.
  • GIMP, Inkscape, and Dia - bitmap graphics editor, vector graphics editor, and business chart editor. Dia is not very feature-rich so not really recommended for complex use scenarios.
  • WordPress for multiple blogs (including the Wikimedia blog).
  • Etherpad
Proprietary applications we currently use
  • Google Apps
    • Upon management request, as part of the off-boarding procedure, i.e. when an employee/contractor leaves the WMF, Office IT reassigns ownership of their google docs to the hiring manager. This helps avoiding information loss for documents not archived on Wikimedia wikis.
  • Mac OS X as operating system (by user preference)
  • QuickBooks for accounting
  • Adobe Indesign for design work
  • Adobe Photoshop for some graphic design and print work
  • Various proprietary browsers for cross-browser testing
  • Thoughtworks Mingle for some Agile development (See mw:Mingle)
  • Trello (See the list of all WMF boards)
  • Google Hangouts for meetings
  • JunOS on the routers
  • Maxmind geoip database

Wikimedia Nederland[edit]

Wikimedia Australia[edit]

  • MediaWiki :) for public and private websites
  • CiviCRM for donation and membership applications
  • Smartlist for mailing lists
  • IRC (freenode), Gmail chat (informally) for communication
  • OpenOffice, Inkscape, GIMP for creating/editing documents or images
Currently investigating
  • Accounting (currently using MediaWiki for this)

Wikimédia France[edit]

About
Association loi de 1901
Homepage
http://www.wikimedia.fr/
Contact
sylvain (dot) boissel snail wikimedia (dot) fr // guillaume (dot) paumier snail wikimedia (dot) fr
FLOSS tools we use
  • MediaWiki - the open source wiki software which runs all Wikimedia projects. We use it internally as a coordination tool for our members and for our board.
  • LibreOffice - word processing, spreadsheets, presentations, etc.
  • Scribus - a desktop publishing software. (eg for our annual reports)
  • GIMP, Inkscape - bitmap graphics editor, vector graphics editor.
  • LDAP/OpenLDAP - a protocol to allow a single user login across all the tools our members are provided with (MediaWiki, Galette, Sympa)
  • Sympa - a mailing list manager. We replaced Mailman by Sympa, since it provides a better LDAP integration.
  • Drupal, CMS, for the official website. Will probably be phased out in the medium term in favour of WordPress.
  • WordPress - CMS, for the official blog and several specialized websites
  • Mumble - conference call system for board meetings − replaced Skype starting August 2013
  • Piwik - Web analytics for all our websites
  • CiviCRM - constituent relationship management.
  • GNU/Linux Ubuntu - Operating system running the staff computers.
FLOSS cloud services we use
FLOSS tools we used to use
Proprietary applications we currently use
  • Adobe Indesign for a portion of our design work
  • Staff machines are also equipped with Microsoft Windows (with Microsoft Office) as secondary operating system.
Proprietary cloud services we currently use
  • Google Docs − mainly for its collaborative spreadsheet capabilities

Wikimedia Italia[edit]

About
Associazione di promozione sociale
Homepage
http://www.wikimedia.it/
Contact
info snail wikimedia (dot) it
FLOSS tools we use
  • MediaWiki - currently used both as restricted public wiki for our website and private wiki for members and board. We run three project (Musica, Biblioteca, WikiAfrica) on MediaWiki, too.
  • CiviCRM - customer relationship management. We're using it to track members data and donors data
  • OTRS - an open source ticketing system. We use it to manage many email addresses (generic request, membership application, ecc.).
  • Mailman - a mailing list manager. We use it to administer mailing lists
  • freenode - freenode is a non-profit IRC network. WMI has a public channel there and a couple of private channels (mostly used by our board for their online meeting)
  • MySQL is used for the MediaWiki, CiviCRM and OTRS
  • CheckFox - used to check dozens of spam messages to be moved to junk queue in own OTRS

Wikimedia Toolserver[edit]

About
A project of Wikimedia Deutschland (with help from the foundation and other chapters), the Toolserver provides hosting for various external tools related to Wikimedia projects.
Homepage
http://toolserver.org/
Contact
river@loreley.flyingparchment.org.uk
Tools we use

Not all of this software is open source, but all of it is free to use. Being listed here is not necessarily an endorsement of the software ;-)

  • Sun Solaris - most of our servers run Solaris (free to use)
  • Atlassian JIRA - for issue tracking and email ticketing (free to use for open source / non profits)
  • Atlassian Crowd - provides single sign on between our various web properties (free to use for open source / non profits)
  • MySQL is used for the replicated Wikimedia databases we offer to users (community version is open source)
  • PostgreSQL is the backend database for our web properties (open source)
  • phpMyAdmin - some users prefer a GUI interface to our MySQL database. phpMyAdmin is by far the most popular (open source)
  • Sun Java System Directory Server - LDAP account management for our web properties and Unix accounts (free to use)
  • Apache HTTP Server - we use Apache for Subversion hosting and phpMyAdmin (open source)
  • Subversion - a revision control system for source code. we offer subversion hosting to our users (open source)
  • MediaWiki - for our public wiki (open source)
  • PHP - used to run MediaWiki, and by some of our web hosting users (open source)
  • Wordpress runs the toolserver blog (open source)

Wikimedia Polska[edit]

Homepage
http://pl.wikimedia.org
FLOSS tools we use

Wikimedia Sverige[edit]

About
Non-profit organization.
Homepage
http://se.wikimedia.org/
Contact
jan.ainali (at) wikimedia (dot) se
Tools we use
  • MediaWiki on which we coordinate all work.
  • OpenOffice - word processing, spreadsheets, presentations, etc.
  • Ubuntu - on all employees computers, and some board members.
  • Firefox - on some board members machines.
  • GIMP - on some board members machines.
  • Inkscape - on some board members machines.
  • Drupal/CiviCRM for member register and online donations
Proprietary applications we currently use
  • Windows as operating system - on some board members machines.
  • Google Hangout for board meetings

Creative Commons[edit]

About
Non-profit organization.
Homepage
http://creativecommons.org/
Contact
hackers (at) creativecommons (dot) org
Tools we use

Coming soon.

See also[edit]