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Welcome to the FLOSS-Exchange, a wiki page for non-profit organizations to share experiences with free/libre and open source software (FLOSS).

To share your experiences, add a new section about your organization.

See also: Open Source Toolset, open source tools used for content creation in the Wikimedia projects.

Wikimedia Foundation[edit]

501(c)(3) non-profit organization which operates Wikipedia, the free encyclopedia, and other free knowledge communities.
erik (at) wikimedia (dot) org
Tools we use
  • MediaWiki - the open source wiki software which runs all Wikimedia projects. We also use it internally for the office staff, and for coordination with chapter organizations in multiple countries.
    • MediaWiki runs on standard open source server software: Apache, MySQL, PHP, etc.
  • OTRS - an open source ticketing system. We use it to respond to incoming e-mails in multiple languages, with the help of hundreds of volunteers.
  • CiviCRM - constituent relationship management. We're consolidating all our fundraising tracking using this database.
  • BugZilla - an open source bugtracking system. Used for tracking issues related to MediaWiki, but also for site requests such as "create a wiki in language X".
  • OpenOffice - word processing, spreadsheets, presentations, etc. Has an OK drawing component as well.
  • Ubuntu - a Linux-based operating system we use on servers and some office client machines.
  • Mailman - a mailing list manager. We use it to administer hundreds of mailing lists.
  • Firefox - arguably the world's greatest web browser :-)
  • Thunderbird - open source email client
  • XChat and freenode - XChat is an open source IRC client. freenode is a non-profit IRC network, and many open source projects and social organizations can already be found there.
  • GIMP, Inkscape, and Dia - bitmap graphics editor, vector graphics editor, and business chart editor. Dia is not very feature-rich so not really recommended for complex use scenarios.
  • WordPress for multiple blogs (including the Wikimedia blog).
  • Etherpad
Proprietary applications we currently use
  • Google Apps
    • Upon management request, as part of the off-boarding procedure, i.e. when an employee/contractor leaves the WMF, Office IT reassigns ownership of their google docs to the hiring manager. This helps avoiding information loss for documents not archived on Wikimedia wikis.
  • Mac OS X as operating system (by user preference)
  • QuickBooks for accounting
  • Adobe Indesign for design work
  • Adobe Photoshop for some graphic design and print work
  • Various proprietary browsers for cross-browser testing
  • Thoughtworks Mingle for some Agile development (See mw:Mingle)
  • Trello (See the list of all WMF boards)
  • Google Hangouts for meetings
  • JunOS on the routers
  • Maxmind geoip database

Wikimedia Nederland[edit]

Wikimedia Australia[edit]

  • MediaWiki :) for public and private websites
  • CiviCRM for donation and membership applications
  • Smartlist for mailing lists
  • IRC (freenode), Gmail chat (informally) for communication
  • OpenOffice, Inkscape, GIMP for creating/editing documents or images
Currently investigating
  • Accounting (currently using MediaWiki for this)

Wikimédia France[edit]

Association loi de 1901
sylvain (dot) boissel snail wikimedia (dot) fr // guillaume (dot) paumier snail wikimedia (dot) fr
FLOSS tools we use
  • MediaWiki - the open source wiki software which runs all Wikimedia projects. We use it internally as a coordination tool for our members and for our board.
  • LibreOffice - word processing, spreadsheets, presentations, etc.
  • Scribus - a desktop publishing software. (eg for our annual reports)
  • GIMP, Inkscape - bitmap graphics editor, vector graphics editor.
  • LDAP/OpenLDAP - a protocol to allow a single user login across all the tools our members are provided with (MediaWiki, Galette, Sympa)
  • Sympa - a mailing list manager. We replaced Mailman by Sympa, since it provides a better LDAP integration.
  • Drupal, CMS, for the official website. Will probably be phased out in the medium term in favour of WordPress.
  • WordPress - CMS, for the official blog and several specialized websites
  • Mumble - conference call system for board meetings − replaced Skype starting August 2013
  • Piwik - Web analytics for all our websites
  • CiviCRM - constituent relationship management.
  • GNU/Linux Ubuntu - Operating system running the staff computers.
FLOSS cloud services we use
FLOSS tools we used to use
Proprietary applications we currently use
  • Adobe Indesign for a portion of our design work
  • Staff machines are also equipped with Microsoft Windows (with Microsoft Office) as secondary operating system.
Proprietary cloud services we currently use
  • Google Docs − mainly for its collaborative spreadsheet capabilities

Wikimedia Italia[edit]

Associazione di promozione sociale
info snail wikimedia (dot) it
FLOSS tools we use
  • MediaWiki - currently used both as restricted public wiki for our website and private wiki for members and board. We run three project (Musica, Biblioteca, WikiAfrica) on MediaWiki, too.
  • CiviCRM - customer relationship management. We're using it to track members data and donors data
  • OTRS - an open source ticketing system. We use it to manage many email addresses (generic request, membership application, ecc.).
  • Mailman - a mailing list manager. We use it to administer mailing lists
  • freenode - freenode is a non-profit IRC network. WMI has a public channel there and a couple of private channels (mostly used by our board for their online meeting)
  • MySQL is used for the MediaWiki, CiviCRM and OTRS
  • CheckFox - used to check dozens of spam messages to be moved to junk queue in own OTRS

Wikimedia Toolserver[edit]

A project of Wikimedia Deutschland (with help from the foundation and other chapters), the Toolserver provides hosting for various external tools related to Wikimedia projects.
Tools we use

Not all of this software is open source, but all of it is free to use. Being listed here is not necessarily an endorsement of the software ;-)

  • Sun Solaris - most of our servers run Solaris (free to use)
  • Atlassian JIRA - for issue tracking and email ticketing (free to use for open source / non profits)
  • Atlassian Crowd - provides single sign on between our various web properties (free to use for open source / non profits)
  • MySQL is used for the replicated Wikimedia databases we offer to users (community version is open source)
  • PostgreSQL is the backend database for our web properties (open source)
  • phpMyAdmin - some users prefer a GUI interface to our MySQL database. phpMyAdmin is by far the most popular (open source)
  • Sun Java System Directory Server - LDAP account management for our web properties and Unix accounts (free to use)
  • Apache HTTP Server - we use Apache for Subversion hosting and phpMyAdmin (open source)
  • Subversion - a revision control system for source code. we offer subversion hosting to our users (open source)
  • MediaWiki - for our public wiki (open source)
  • PHP - used to run MediaWiki, and by some of our web hosting users (open source)
  • Wordpress runs the toolserver blog (open source)

Wikimedia Polska[edit]

FLOSS tools we use

Wikimedia Sverige[edit]

Non-profit organization.
jan.ainali (at) wikimedia (dot) se
Tools we use
  • MediaWiki on which we coordinate all work.
  • OpenOffice - word processing, spreadsheets, presentations, etc.
  • Ubuntu - on all employees computers, and some board members.
  • Firefox - on some board members machines.
  • GIMP - on some board members machines.
  • Inkscape - on some board members machines.
  • Drupal/CiviCRM for member register and online donations
Proprietary applications we currently use
  • Windows as operating system - on some board members machines.
  • Google Hangout for board meetings

Creative Commons[edit]

Non-profit organization.
hackers (at) creativecommons (dot) org
Tools we use

Coming soon.

See also[edit]