FLOSS-Exchange

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Welcome to the FLOSS-Exchange, a wiki page for non-profit organizations to share experiences with free/libre and open source software (FLOSS).

To share your experiences, add a new section about your organization.

See also:

Wikimedia Foundation[edit]

About
501(c)(3) non-profit organization which operates Wikipedia, the free encyclopedia, and other free knowledge communities.
Homepage
http://www.wikimediafoundation.org/
FLOSS Tools we use
  • MediaWiki - the open source wiki software which runs all Wikimedia projects. We also use it internally for the office staff, and for coordination with chapter organizations in multiple countries.
    • MediaWiki runs on standard open source server software: Apache, MySQL, PHP, etc.
  • OTRS - an open source ticketing system. We use it to respond to incoming e-mails in multiple languages, with the help of hundreds of volunteers.
  • CiviCRM - constituent relationship management. We're consolidating all our fundraising tracking using this database.
  • OpenOffice - word processing, spreadsheets, presentations, etc. Has an OK drawing component as well.
  • Ubuntu - a Linux-based operating system we use on servers and some office client machines.
  • Mailman - a mailing list manager. We use it to administer hundreds of mailing lists.
  • Firefox - arguably the world's greatest web browser :-)
  • Thunderbird - open source email client
  • Hexchat and freenode - Hexchat (X-Chat on some GNU/Linux distributions) is an open source IRC client. freenode is a non-profit IRC network, and many open source projects and social organizations can already be found there.
  • GIMP, Inkscape, and Dia - bitmap graphics editor, vector graphics editor, and business chart editor. Dia is not very feature-rich so not really recommended for complex use scenarios.
  • WordPress for multiple blogs (including the Wikimedia blog).
  • Etherpad
  • SugarCRM
  • Phabricator
  • Munki
  • DeployStudio
  • Atom
  • Wireshark
  • Puppet
  • Apache Directory Studio
  • GPG Tools
  • VirtualBox
  • Nmap
  • Loomio
  • Zulip
Formely used
Proprietary applications we currently use

Wikimedia Nederland[edit]

Wikimedia Australia[edit]

Closed source
  • Xero, for accounting

Wikimedia DC[edit]

FLOSS tools used
Proprietary cloud services currently used
  • Podio for contact and project management
  • Zoom for video conferencing
  • QuickBooks Online for accounting
  • Gusto for payroll/HR

Wikimedia Finland[edit]

Contact

susanna.anas (at) wikimedia (dot) fi

FLOSS
  • WordPress
  • Etherpad
  • MediaWiki
Proprietary / Services

Wikimédia France[edit]

About
Association loi de 1901
Homepage
http://www.wikimedia.fr/
Contact
sylvain (dot) boissel snail wikimedia (dot) fr // jean-frederic (dot) berthelot snail wikimedia (dot) fr
FLOSS tools we use
  • MediaWiki - the open source wiki software which runs all Wikimedia projects. We use it internally as a coordination tool for our members and for our board.
  • LibreOffice - word processing, spreadsheets, presentations, etc.
  • GIMP, Inkscape - bitmap graphics editor, vector graphics editor.
  • LDAP/OpenLDAP - a protocol to allow a single user login across all the tools our members are provided with (MediaWiki, Galette, Sympa)
  • Sympa - a mailing list manager (used especially by universities and other big lists). We replaced Mailman by Sympa, since it provides a better LDAP integration.
  • WordPress - CMS, for the official website/blog and several specialized websites
  • Piwik - Web analytics for all our websites
  • CiviCRM - constituent relationship management (more information)
  • GNU/Linux Ubuntu - Operating system running the staff computers.
  • Mumble - conference call system for board meetings − replaced Skype between August 2013 and 2014 and then again starting April 2015
  • Jitsi − onference call system for some working group meetings.
  • Phabricator − project management. The Wikimedia instance is used for joint projects with WMF (like the Wikimedia_Hackathon_2015) or public projects such as the WikiConvention francophone ; a self-hosted one for internal IT work tracking.
FLOSS cloud services we use
FLOSS tools we used to use
  • SPIP - a content management system. We tried it for our new website but eventually used it for our first symposium (http://colloque.wikimedia.fr/2007)
  • GNU Cash - accounting software. It provides a double-entry bookkeeping feature.
  • Limesurvey Survey software
  • Galette - a membership manager. (pretty France-specific, poorly maintained and somewhat buggy, so not recommended). Was phased out in favour of CiviCRM since July 2012.
  • Scribus - a desktop publishing software for some of our work (eg for our annual reports). We are now using more Adobe InDesign.
  • Drupal, CMS, for the official website. Was phased out in favour of WordPress.
  • Bugzilla − bug tracking software for our internal IT needs. Was phased out in favour of a self-hosted Phabricator instance.
Proprietary applications we currently use
  • Adobe InDesign for our design work.
  • Ciel for accounting.
  • Staff machines are also equipped with Microsoft Windows (with Microsoft Office) as secondary operating system. (as main OS for accounting and design work)
Proprietary cloud services we currently use
  • Google Docs − mainly for its collaborative spreadsheet capabilities, marginally for collaborative writing (Etherpad/wiki are generally preferred)
  • Qualtrics for surveying
  • Google Forms for some internal surveying
  • Google Hangouts for remote participation to meetings, although Jitsi is getting more and more traction.
  • Trello for project management (projects like WLM, working groups tasks like GLAM)
  • GitHub for code hosting of volunteers projects.
  • 1Password for password management

Wikimedia Italia[edit]

About
Associazione di promozione sociale
Homepage
http://www.wikimedia.it/
Contact
info snail wikimedia (dot) it
FLOSS tools we use
  • MediaWiki - currently used both as restricted public wiki for our website and private wiki for members and board. We also run on MediaWiki a few other wikis (e.g., WikiAfrica and wlm.wikimedia.it), and we had a few others in the past (e.g., Musica and Biblioteca).
  • CiviCRM (with Drupal) - customer relationship management. We're using it to track members data and donors data (died on July 2015)
  • OTRS - an open source ticketing system. We use it to manage many email addresses (generic request, membership application, ecc.).
  • Mailman - a mailing list manager. We use it to administer mailing lists
  • freenode - freenode is a non-profit IRC network. WMI has a public channel there and a couple of private channels (mostly used by our board for their online meeting)
  • MySQL is used for the MediaWiki, CiviCRM and OTRS
  • CheckFox - used to check dozens of spam messages to be moved to junk queue in own OTRS
  • GNU Cash - open source accounting (replaced by some Italian-specific proprietary software which only runs on Windows)
  • WordPress - for websites like wikimedia.it, wikilovesmonuments.it, archeowiki.it, sostienilacultura.it and others
  • LibreOffice - word processing, spreadsheets, presentations, etc.
  • Thunderbird - email client
  • Nextcloud (at [4]) - file hosting/sharing, mainly for private files within the office and some members
  • LimeSurvey (hosted at LimeService)
  • https://framadate.org instead of Doodle (for board meetings etc.)
Proprietary tools
  • Google Docs for some document drafting, usually for/by the board
  • Google forms for surveys, Wikimania scholarships and similar
  • Dropbox for occasional sharing of internal documents replaced by OwnCloud
  • Google Hangout or Skype for interviews, board meetings and similar
  • MailChimp for some newsletters outside our traditional contacts (e.g. municipalities)
  • Give replaced CiviCRM
  • Some Wordpress plugins, it seems (chosen by the web design consultant)

Wikimedia Toolserver[edit]

Historical. The project was shutdown on July 1, 2014 and has been replaced by Toolforge.
About
The Wikimedia Toolserver was a collaborative platform providing Unix hosting for various software tools written and used by Wikimedia editors. The service was operated by Wikimedia Deutschland e.V. with assistance from the Wikimedia Foundation.
Homepage
http://toolserver.org/
Tools we used

Not all of this software is open source, but all of it was free to use. Being listed here is not necessarily an endorsement of the software ;-)

  • Sun Solaris - most of our servers run Solaris (free to use)
  • Atlassian JIRA - for issue tracking and email ticketing (free to use for open source / non profits)
  • Atlassian Crowd - provides single sign on between our various web properties (free to use for open source / non profits)
  • MySQL is used for the replicated Wikimedia databases we offer to users (community version is open source)
  • PostgreSQL is the backend database for our web properties (open source)
  • phpMyAdmin - some users prefer a GUI interface to our MySQL database. phpMyAdmin is by far the most popular (open source)
  • Sun Java System Directory Server - LDAP account management for our web properties and Unix accounts (free to use)
  • Apache HTTP Server - we use Apache for Subversion hosting and phpMyAdmin (open source)
  • Subversion - a revision control system for source code. we offer subversion hosting to our users (open source)
  • MediaWiki - for our public wiki (open source)
  • PHP - used to run MediaWiki, and by some of our web hosting users (open source)
  • Wordpress runs the toolserver blog (open source)

Wikimedia Polska[edit]

Homepage
http://pl.wikimedia.org
FLOSS tools we use

Wikimedia Sverige[edit]

About
Non-profit organization.
Homepage
http://se.wikimedia.org/
Contact
john.andersson (at) wikimedia (dot) se
FLOSS tools we use
FLOSS cloud services we use
Proprietary applications we currently use
  • Windows - as dual boot on some of the laptops (when pre-installed)
  • ChromeOS - on laptops we use as spares at events
  • Adobe InDesign - for some of our design work.
  • Adobe Premiere Pro - for video editing
  • Photoshop - photo editing
  • Google Authenticator - for 2-factor Authentication (CiviCRM, github, wikitech)
Proprietary cloud services we currently use
Being phased out
  • CiviCRM - Was used for: accounting, member register, online donations, newsletter and membership mailouts, staff time registering. Is still used for (as of 2017-06-07): member register (not mailouts)

Wikimedia CH[edit]

About
Non-profit organization.
Homepage
https://wikimedia.ch/
Contact
manuel.schneider (at) wikimedia (dot) ch
Tools we use
  • Drupal/CiviCRM - for external website, accounting, member register and online donations
  • Wordpress - for project websites
  • MediaWiki - members wiki, executive wiki, chapters wiki
  • Tine 2.0 - groupware as webmail, shared and personal calendar, shared and personal address book, synchronised via Active Sync (phones), CalDAV / CardDAV (Thunderbird/Lightning, Apple Contacts/Calendar), WebDAV file storage (with OwnCloud sync, as Windows network drive or Linux mount.webdav2)
  • Courier MTA - mailserver (IMAP, POP3, SMTP)
  • RoundCube - lightweight Ajax webmail
  • Libre Office - word processing, spreadsheets, presentations, etc.
  • Firefox
  • Thunderbird, Lightning, SoGo Connector (Windows clients)
  • Linux Servers - web server, mail server, backup server (office), GLAM Toolserver (office)
Proprietary applications we currently use
  • Windows - office PCs, server (Terminal Server for accounting)
  • WinBiz - accounting software
  • Mac OS X - office PCs
  • Google docs - sometimes for document sharing
  • Skype - sometimes for meetings

Wikimedia Österreich[edit]

About
Non-profit organization.
Homepage
https://wikimedia.at/
Contact
manuel.schneider (at) wikimedia (dot) at
  • Drupal/CiviCRM - for external website, accounting, member register and online donations
  • Wordpress - for project websites
  • MediaWiki - members wiki, board wiki
  • Tine 2.0 - groupware as webmail, shared and personal calendar, shared and personal address book, synchronised via Active Sync (phones), CalDAV / CardDAV (Thunderbird/Lightning, Apple Contacts/Calendar), WebDAV file storage (with OwnCloud sync, as Windows network drive or Linux mount.webdav2)
  • Courier MTA - mailserver (IMAP, POP3, SMTP)
  • RoundCube - lightweight Ajax webmail
  • Libre Office - word processing, spreadsheets, presentations, etc.
  • Firefox
  • Thunderbird, Lightning, SoGo Connector
  • Linux Servers - web server, mail server, backup server (office)
Proprietary applications we currently use
  • Windows - office PCs, server (Active Directory, server-based user profiles, WSUS, Terminal Server for accounting)
  • ELBA - accounting software
  • Microsoft Office
  • Google docs - sometimes for document sharing
  • Skype - sometimes for meetings

Wikimedia Ukraine[edit]

Tools we use
  • Fintrack, a custom financial software developed by Ilya (code not published?)

Creative Commons[edit]

About
Non-profit organization.
Homepage
http://creativecommons.org/
Contact
hackers (at) creativecommons (dot) org
Tools we use

Coming soon.

See also[edit]

  • TOS. Maliciously misleading usage of "open source" to mean interoperable. No code anywhere.