FLOSS-Exchange

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Welcome to the FLOSS-Exchange, a wiki page for non-profit organizations to share experiences with free/libre and open source software (FLOSS).

To share your experiences, add a new section about your organization.

See also: Open Source Toolset, open source tools used for content creation in the Wikimedia projects.

Wikimedia Foundation[edit]

About
501(c)(3) non-profit organization which operates Wikipedia, the free encyclopedia, and other free knowledge communities.
Homepage
http://www.wikimediafoundation.org/
Contact
erik (at) wikimedia (dot) org
Tools we use
  • MediaWiki - the open source wiki software which runs all Wikimedia projects. We also use it internally for the office staff, and for coordination with chapter organizations in multiple countries.
    • MediaWiki runs on standard open source server software: Apache, MySQL, PHP, etc.
  • OTRS - an open source ticketing system. We use it to respond to incoming e-mails in multiple languages, with the help of hundreds of volunteers.
  • CiviCRM - constituent relationship management. We're consolidating all our fundraising tracking using this database.
  • OpenOffice - word processing, spreadsheets, presentations, etc. Has an OK drawing component as well.
  • Ubuntu - a Linux-based operating system we use on servers and some office client machines.
  • Mailman - a mailing list manager. We use it to administer hundreds of mailing lists.
  • Firefox - arguably the world's greatest web browser :-)
  • Thunderbird - open source email client
  • XChat and freenode - XChat is an open source IRC client. freenode is a non-profit IRC network, and many open source projects and social organizations can already be found there.
  • GIMP, Inkscape, and Dia - bitmap graphics editor, vector graphics editor, and business chart editor. Dia is not very feature-rich so not really recommended for complex use scenarios.
  • WordPress for multiple blogs (including the Wikimedia blog).
  • Etherpad
  • SugarCRM
  • Phabricator
Proprietary applications we currently use

Wikimedia Nederland[edit]

Wikimedia Australia[edit]

  • MediaWiki :) for public and private websites
  • CiviCRM for donation and membership applications
  • Smartlist for mailing lists (?no longer used?)
  • IRC (freenode), Gmail chat (informally) for communication
  • OpenOffice, Inkscape, GIMP for creating/editing documents or images
Closed source
  • Xero, for accounting

Wikimedia DC[edit]

FLOSS tools used
Proprietary cloud services currently used
  • Apollo, integrated project and contact management

Wikimedia Finland[edit]

Contact

susanna.anas (at) wikimedia (dot) fi

FLOSS
  • WordPress
  • Etherpad
  • MediaWiki
Proprietary / Services

Wikimédia France[edit]

About
Association loi de 1901
Homepage
http://www.wikimedia.fr/
Contact
sylvain (dot) boissel snail wikimedia (dot) fr // guillaume (dot) paumier snail wikimedia (dot) fr
FLOSS tools we use
  • MediaWiki - the open source wiki software which runs all Wikimedia projects. We use it internally as a coordination tool for our members and for our board.
  • LibreOffice - word processing, spreadsheets, presentations, etc.
  • GIMP, Inkscape - bitmap graphics editor, vector graphics editor.
  • LDAP/OpenLDAP - a protocol to allow a single user login across all the tools our members are provided with (MediaWiki, Galette, Sympa)
  • Sympa - a mailing list manager. We replaced Mailman by Sympa, since it provides a better LDAP integration.
  • Drupal, CMS, for the official website. Will probably be phased out in the medium term in favour of WordPress.
  • WordPress - CMS, for the official blog and several specialized websites
  • Piwik - Web analytics for all our websites
  • CiviCRM - constituent relationship management (more information)
  • GNU/Linux Ubuntu - Operating system running the staff computers.
  • Mumble - conference call system for board meetings − replaced Skype between August 2013 and 2014 and then again starting April 2015
  • Bugzilla − bug tracking software for our internal IT needs.
  • Phabricator − project management for joint projects with WMF ECT (so far the organisation of the Wikimedia_Hackathon_2015)
FLOSS cloud services we use
FLOSS tools we used to use
Proprietary applications we currently use
  • Adobe InDesign for our design work.
  • Ciel for accounting.
  • Staff machines are also equipped with Microsoft Windows (with Microsoft Office) as secondary operating system. (as main OS for accounting and design work)
Proprietary cloud services we currently use
  • Google Docs − mainly for its collaborative spreadsheet capabilities, marginally for collaborative writing (Etherpad/wiki are generally preferred)
  • Qualtrics for surveying
  • Google Forms for some internal surveying
  • Google Hangouts for remote participation to meetings
  • Trello for project management (projects like WLM, working groups tasks like GLAM)
  • GitHub for code hosting of volunteers projects.

Wikimedia Italia[edit]

About
Associazione di promozione sociale
Homepage
http://www.wikimedia.it/
Contact
info snail wikimedia (dot) it
FLOSS tools we use
  • MediaWiki - currently used both as restricted public wiki for our website and private wiki for members and board. We also run on MediaWiki a few other wikis (e.g., WikiAfrica and wlm.wikimedia.it), and we had a few others in the past (e.g., Musica and Biblioteca).
  • CiviCRM (with Drupal) - customer relationship management. We're using it to track members data and donors data (died on July 2015)
  • OTRS - an open source ticketing system. We use it to manage many email addresses (generic request, membership application, ecc.).
  • Mailman - a mailing list manager. We use it to administer mailing lists
  • freenode - freenode is a non-profit IRC network. WMI has a public channel there and a couple of private channels (mostly used by our board for their online meeting)
  • MySQL is used for the MediaWiki, CiviCRM and OTRS
  • CheckFox - used to check dozens of spam messages to be moved to junk queue in own OTRS
  • GNU Cash - open source accounting
  • WordPress - for websites like wikimedia.it, wikilovesmonuments.it, archeowiki.it, sostienilacultura.it and others
  • LibreOffice - word processing, spreadsheets, presentations, etc.
  • Thunderbird - email client
Proprietary tools
  • Google Docs for some document drafting, usually for/by the board
  • Google forms for surveys, Wikimania scholarships and similar
  • Dropbox for occasional sharing of internal documents
  • Google Hangout or Skype for interviews, board meetings and similar
  • MailChimp for some newsletters outside our traditional contacts (e.g. municipalities)
  • Give replaced CiviCRM

Wikimedia Toolserver[edit]

Killed in favour of Wikimedia Labs
About
A project of Wikimedia Deutschland (with help from the foundation and other chapters), the Toolserver provided hosting for various external tools related to Wikimedia projects.
Homepage
http://toolserver.org/
Contact
river@loreley.flyingparchment.org.uk
Tools we use

Not all of this software is open source, but all of it is free to use. Being listed here is not necessarily an endorsement of the software ;-)

  • Sun Solaris - most of our servers run Solaris (free to use)
  • Atlassian JIRA - for issue tracking and email ticketing (free to use for open source / non profits)
  • Atlassian Crowd - provides single sign on between our various web properties (free to use for open source / non profits)
  • MySQL is used for the replicated Wikimedia databases we offer to users (community version is open source)
  • PostgreSQL is the backend database for our web properties (open source)
  • phpMyAdmin - some users prefer a GUI interface to our MySQL database. phpMyAdmin is by far the most popular (open source)
  • Sun Java System Directory Server - LDAP account management for our web properties and Unix accounts (free to use)
  • Apache HTTP Server - we use Apache for Subversion hosting and phpMyAdmin (open source)
  • Subversion - a revision control system for source code. we offer subversion hosting to our users (open source)
  • MediaWiki - for our public wiki (open source)
  • PHP - used to run MediaWiki, and by some of our web hosting users (open source)
  • Wordpress runs the toolserver blog (open source)

Wikimedia Polska[edit]

Homepage
http://pl.wikimedia.org
FLOSS tools we use

Wikimedia Sverige[edit]

About
Non-profit organization.
Homepage
http://se.wikimedia.org/
Contact
jan.ainali (at) wikimedia (dot) se
Tools we use
  • MediaWiki - chapter wiki on which we coordinate all work.
  • Ubuntu - OS on office laptops
  • ChromeOS - on laptops fwe use as spares on events
  • Libre Office - word processing, spreadsheets, presentations, etc.
  • Firefox
  • GIMP
  • Inkscape
  • Drupal/CiviCRM - for external website, accounting, member register and online donations
  • Scribus - for layout
  • Kdenlive - for video editing
  • Piwik - website analysis
Proprietary applications we currently use
  • Windows as dual boot to be able to run an OCR software
  • Google docs - for collaborative editing
  • Google Hangouts - for board meetings

Wikimedia CH[edit]

About
Non-profit organization.
Homepage
https://wikimedia.ch/
Contact
manuel.schneider (at) wikimedia (dot) ch
Tools we use
  • Drupal/CiviCRM - for external website, accounting, member register and online donations
  • Wordpress - for project websites
  • MediaWiki - members wiki, executive wiki, chapters wiki
  • Tine 2.0 - groupware as webmail, shared and personal calendar, shared and personal address book, synchronised via Active Sync (phones), CalDAV / CardDAV (Thunderbird/Lightning, Apple Contacts/Calendar), WebDAV file storage (with OwnCloud sync, as Windows network drive or Linux mount.webdav2)
  • Courier MTA - mailserver (IMAP, POP3, SMTP)
  • RoundCube - lightweight Ajax webmail
  • Libre Office - word processing, spreadsheets, presentations, etc.
  • Firefox
  • Thunderbird, Lightning, SoGo Connector (Windows clients)
  • Linux Servers - web server, mail server, backup server (office), GLAM Toolserver (office)
Proprietary applications we currently use
  • Windows - office PCs, server (Terminal Server for accounting)
  • WinBiz - accounting software
  • Mac OS X - office PCs
  • Google docs - sometimes for document sharing
  • Skype - sometimes for meetings

Wikimedia Österreich[edit]

About
Non-profit organization.
Homepage
https://wikimedia.at/
Contact
manuel.schneider (at) wikimedia (dot) at
  • Drupal/CiviCRM - for external website, accounting, member register and online donations
  • Wordpress - for project websites
  • MediaWiki - members wiki, board wiki
  • Tine 2.0 - groupware as webmail, shared and personal calendar, shared and personal address book, synchronised via Active Sync (phones), CalDAV / CardDAV (Thunderbird/Lightning, Apple Contacts/Calendar), WebDAV file storage (with OwnCloud sync, as Windows network drive or Linux mount.webdav2)
  • Courier MTA - mailserver (IMAP, POP3, SMTP)
  • RoundCube - lightweight Ajax webmail
  • Libre Office - word processing, spreadsheets, presentations, etc.
  • Firefox
  • Thunderbird, Lightning, SoGo Connector
  • Linux Servers - web server, mail server, backup server (office)
Proprietary applications we currently use
  • Windows - office PCs, server (Active Directory, server-based user profiles, WSUS, Terminal Server for accounting)
  • ELBA - accounting software
  • Microsoft Office
  • Google docs - sometimes for document sharing
  • Skype - sometimes for meetings

Creative Commons[edit]

About
Non-profit organization.
Homepage
http://creativecommons.org/
Contact
hackers (at) creativecommons (dot) org
Tools we use

Coming soon.

See also[edit]