Grants talk:Project/OCLC/Action Plan for Wikipedia + Libraries Training in Mexico

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Project Grant proposal submissions due 30 November![edit]

Thanks for drafting your Project Grant proposal. As a reminder, proposals are due on November 30th by the end of the day in your local time. In order for this submission to be reviewed for eligibility, it must be formally proposed. When you have completed filling out the infobox and have fully responded to the questions on your draft, please change status=draft to status=proposed to formally submit your grant proposal. This can be found in the Probox template found on your grant proposal page. Importantly, proposals that are submitted after the deadline will not be eligible for review during this round. If you're having any difficulty or encounter any unexpected issues when changing the proposal status, please feel free to e-mail me at cschilling@wikimedia.org or contact me on my talk page. Thanks, I JethroBT (WMF) (talk) 19:50, 28 November 2018 (UTC)

Eligibility confirmed, round 2 2018[edit]

IEG review.png
This Project Grants proposal is under review!

We've confirmed your proposal is eligible for round 2 2018 review. Please feel free to ask questions and make changes to this proposal as discussions continue during the community comments period, through January 2, 2019.

The Project Grant committee's formal review for round 2 2018 will occur January 3-January 28, 2019. Grantees will be announced March 1, 2018. See the schedule for more details.

Questions? Contact us.

--I JethroBT (WMF) (talk) 03:08, 8 December 2018 (UTC)

Questions from Superzerocool[edit]

Hi Thinktower, thanks for your project. I have some questions:

  1. I know the action plan is created for one delimited context (this case, Mexico), but It could be replicated in other Spanish-speaking countries such as Argentina, Chile or Colombia?.
  2. Why is important, to OCLC, fill the gap in New Readers goals?.
  3. How was the retention rate of new users after 90 days in the US project?.

Kindly, Superzerocool (talk) 01:34, 10 January 2019 (UTC)

Hi Superzerocool, thanks for your great questions!

  1. I know the action plan is created for one delimited context (this case, Mexico), but It could be replicated in other Spanish-speaking countries such as Argentina, Chile or Colombia?.

A: Yes! We thought the very same thing and a similar planning approach can be replicated in other Spanish-speaking countries. There are differences in the library and library training infrastructure in each country which will impact the specific plan, so that information would need to be gathered first.

  1. Why is important, to OCLC, fill the gap in New Readers goals?.

A: OCLC builds networks among libraries across the world so that, working together, libraries can transform lives and communities. Libraries share Wikipedia’s mission around ensuring access to knowledge; we see libraries as natural partners for expanding access to Wikipedia to more people. However, we are aware that relatively few library workers are active participants in Wikipedia. A training program that communicates the value and relevance of Wikipedia to libraries and their communities, and provides library staff with the skills to confidently engage with Wikipedia will position libraries to help fill the New Reader goals as they help their users navigate and use Wikipedia.

  1. How was the retention rate of new users after 90 days in the US project?.

A: The US project was not focused converting librarians to become active editors, but instead focused on introducing librarians to Wikipedia in a way that allowed them to see natural alliances with their work; and then invited US public library staff to a create their own individual engagement plans. We introduced a range of Wikipedia activities that intersect with librarianship, including information literacy instruction, staff training, organizing programs at the library, evaluating and editing article. Our post-course metrics show that we were highly successful in helping to spark those connections for our learners.

Editor retention was not a primary goal of our first project; however, we did use the Outreach Dashboard to track the editing activity of 237 librarians who took our course. During the course they made 4598 edits, and another 1622 in the three months after the course. During the course and the three months following, the group edited 844 articles (including 10 newly created articles), adding 97300 words.

Best regards, Thinktower

Questions from KCVelaga[edit]

Hi @Thinktower: thanks for working on this proposal. To get a better understanding of the project plan, I would like to have responses to the following questions:

  1. The plan for awareness is good, but since the New Readers team is already working on similar lines, how will you ensure that there is no overlap of work done by the two teams (New Readers and yours)? Also did you have any discussion with the New Readers team about this proposal. Since they've been working on creating awareness since 2016, do you have any plans to integrate or use their expertise and network while executing this project? If yes, please explain.
  2. Question No.1 in the context of Mexican chapter
  3. Question No.1 in the context of Community Program team (GLAM and The Wikipedia Library)
  4. The "Community notification" section of the proposal doesn't contain any links to where the relevant Wikimedia communities have been informed about this proposal. Since community engagement is an essential aspect for any proposal, please direct me to notification links.
  5. How do you think that this plan (or its followup) will eventually benefit Wikimedians or improving content on Wikimedia projects?
  6. Whom do you think a potential "Regional Outreach Consultant" can be? (No specific names, but the skills/experience you'll be looking for)
  7. Please explain the division of work between the Regional Outreach Consultant and OCLC staff
  8. US$19,430 has been allocated for the compensation to OCLC staff and 4 staff members were listed. Since it takes majority (~60%) of the grant, I would like to see a more detailed breakdown alongwith the number of hours for each person.

Thanks again for working on this proposal. Looking forward to hearing from you. KCVelaga (talk) 03:22, 14 January 2019 (UTC)

Hi KCVelaga, I'm acknowledging your questions, and will post responses this week. We've added some information under the Community Notification section; thanks for pointing that out. Thinktower
@Thinktower: Thanks for the reply, and updating the section. Also, please use four tildes (~~~~) to sign at the end of your messages, only then I'll be able to receive the ping. KCVelaga (talk) 09:19, 15 January 2019 (UTC)

@KCVelaga:, Thanks for your patience as I learn the markup language. Here are responses to your questions.

  • Answer to Q1-Q3: Thanks for highlighting this concern and giving us the opportunity to give some additional background. We most definitely do not want to cause duplication of effort, and designed this proposal to complement the work of the New Readers team. We are fortunate that Marti Johnson from the WMF Community Resources team introduced us to Anne Gomez from the New Readers team. We met with Anne to explore topics of mutual interest, and we explored the Mexico field research that Anne shared with us while the proposal was still nascent. We’ve also been tracking the Mexico outreach activities of the team, such as the recently released video. Continuing and fostering that collaboration with the New Readers team is important to us as we consider undertaking this project, and we are confident we are on a good track for that. Jake Orlowitz from The Wikipedia Library (and a core member of the WMF GLAM team) was an early champion of our work, and has been a regular part of our discussions, including advising us on this project. We will continue what has been a fruitful collaboration with Jake and his GLAM colleagues. A partnership with Wikimedia Mexico is very important to us; Marti and Jake have similarly brokered exploration of mutual interest between our two organizations. We feel very fortunate to have had access to the parts of the Wikimedia Movement you have identified in your questions, and are particularly thankful to Marti for making introductions and for expert guidance.
  • Answer to Q5: We heartily believe that libraries make excellent partners for Wikimedians and hubs to stimulate awareness of and engagement with Wikipedia projects. But librarians cannot be expected to fill such a role without a clear sense that is worth their time and effort; it is important to show library staff how engaging with Wikipedians and Wikipedia projects can benefit their library, their services to users, and their own professional development. OCLC’s Wikipedia+Libraries training for US public libraries helped hundreds of librarians shift from casual Wikipedia readers to confident Wikipedia editors; many of these librarians were inspired to incorporate Wikipedians and Wikipedia projects into their public programming and student support. A free Wikipedia+Libraries training program for library staff in Mexico would similarly help guide the understanding and use of Spanish Wikipedia by both library staff and their patrons there. Wikimedians and Wikimedia projects can benefit from libraries in Mexico having staff who are confident to engage their users with editing events such as edit-a-thons, information literacy activities, or library staff-focused events such as #1lib1ref.
  • Answer to Q6: For this position we will be looking for someone with experience working in or closely with the library sector in Mexico, with existing knowledge of academic, school, and public libraries and how they are funded and administered. Ideally this would include understanding the role of relevant federal, regional, and local government agencies. We are seeking an individual with research skills to perform a comprehensive environmental scan and the interpersonal skills to cultivate relationships with potential advisors and partner organizations.
  • Answer to Q7: The Regional Outreach Consultant will gather data, conduct the environmental scan, and build relationships and networks in Mexico. OCLC staff will be responsible for project oversight and day-to-day management, analyzing the results of scan and determining the best path forward, then produce the action plan. OCLC staff will also financially administer the grant, write reports, and communicate with WMF staff.
  • Answer to Q8: Four OCLC staff will be involved in the project:
  1. Dale Musselman, Dale.m, WebJunction Learning Manager - 189 hours, $14,752. Dale will be project manager, driving and coordinating the schedule and day-to-day activities required to complete the project.
  2. Sharon Streams, Thinktower, WebJunction Director – 38 hours, $3,497. Sharon (Thinktower) will supervise overall direction and progress, including hiring, direction of consultant efforts, findings evaluation, and developing future proposal(s).
  3. Kendra Morgan, Senior Program Manager – 15 hours, $944. Kendra will provide grant administration and budget tracking, and coordinate consultation for any financial or legal facets of the action plan.
  4. Merrilee Proffitt, Merrilee, Senior Manager – 15 hours, OCLC in-kind contribution. Merrilee will offer expertise as a Wikibrarian, support the Community Notification activities, and other means of community engagement.

The project team will work collaboratively to evaluate and document findings into the action plan. Cordially, Thinktower (talk) 00:46, 16 January 2019 (UTC)

@Thinktower: Thanks for your detailed responses. I am delighted to learn about the background work that you've already done and your perspective for the project's future. Good to know that you are learning Wiki markup. If you haven't already seen this, this page on English Wikipedia is a good resource to learn the markup language. Thanks again for working on this, all the best. KCVelaga (talk) 05:10, 16 January 2019 (UTC)