Teni eventojn sekure

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This page is a translated version of the page Keeping events safe and the translation is 62% complete.
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La broŝuro "Teni eventojn sekure" en dosierformo PDF. La kovrilo montras grupon de volontuloj dum Vikimanio 2014 fotantaj sin.
Ĉi tiu paĝo estas ankaŭ havebla kiel elŝutebla PDF-dokumento.

Ĉi tiu rimedaro estas mallonga, facile komprenebla resumo de kelkaj bonaj praktikoj, kiuj estas eble utilaj, kiam vi organizas evento. Ĝi ne estas definitiva rimado, sed provizas konsilon kaj gvidon dum traktado de problemoj pri sekureco ĉe eventoj.

Reguloj por Amika Spaco

La Regularo por Amika Spaco estas aro de reguloj, devigata dum eventoj kaj observigata de la eventaj organizantoj. Ĝi specifas aron de gvidnormoj, kiujn ĉeestantoj devas obserrvi, por senĝena sperto ĉe la evento.

Ĝenerale, la regularo malpermesas la ĝenadon de partoprenantoj kaj aliaj nekonvenaj kondutoj ĉe Vikimediaj eventoj. La difino de ĝenado estas difinita en la regularo, kune kun la paŝoj farendaj, se iu malobservus la regulojn ĉe Vikimedia evento. Por teknikaj spacoj kaj eventoj, la Teknika Kondutkodo estas ankaŭ deviga.

Reguloj por Amika Spaco por Vikimediaj eventoj estas havebla ĉe Meta-Vikio. Grupoj povas uzi ĝin direkte, aŭ adapti ĝin. La fina versio estu diskonigita al la ĉeestantoj.

Kial necesas Reguloj por Amika Spaco?

One of the Wikimedia movement's core principles is openness and inclusion. This can only be achieved if those taking part in movement activities feel safe. The Friendly Space Policy is designed to explicitly define what constitutes inappropriate behavior, and in turn to allow event organizers to take action to prevent or stop behavior that makes others feel unsafe or unwelcome.

Kion la reguloj difinas kiel ĝenadon?

Harassment includes but is not limited to offensive verbal comments related to gender, sexual orientation, gender identity or expression, disability, physical appearance, age, race, ethnicity, political affiliation, national origin, or religion. Harassment also includes sexual images in public spaces, deliberate intimidation, stalking, unwelcome following, harassing photography or recording, sustained disruption of events, inappropriate physical contact, and unwelcome sexual attention.

Al kiu oni raportu malobservojn?

If an attendee witnesses something they believe goes against the Friendly Space Policy, there are a few courses of action they might take. These are covered in detail in the “Taking action” section of this kit. This information should be clearly explained to attendees when they arrive (for example, in the opening presentation and on posters around the venue).

If attendees feel safe doing so, telling a person to stop the behavior immediately can be the best action in non-violent situations.

Prepari por sekura evento

This page supplies a checklist to prepare your event safety procedures. This list can't cover everything—it covers only the essentials.

Sufiĉe antaŭ la evento

  • Publish the event's Friendly Space Policy on the event webpage before the event begins. Link to it in all event communications, such as during the online registration process.
    • It is a good idea to print posters summarizing the policy and to display them around the venue.

Tuj antaŭ la evento

  • Designate at least two people to respond to Friendly Space violations. The points of contact must know how to contact local emergency services, Wikimedia Foundation officials, or other authorities as necessary. Brief them on the guidelines. For small events, this may need to be you.
  • Make sure those designated to respond to incidents are easy to recognize, for example through special badges or shirts, so that they can be easily located.
  • Collect important contact numbers such as local medical services, hotels, and taxi companies. Publicize them as needed at the event.
  • Check in with the event venue so that you know their onsite team and security procedures and so that they know your plans.
  • Be prepared to explain why the Friendly Space Policy (and, if applicable, the Code of Conduct) is important.

Ĉe la evento

  • During the opening of the event, remind participants of the Friendly Space Policy and their commitment to adhere to the policy. Point out the event organizers who will respond to Friendly Space complaints, as well as any relevant posters or wiki pages.

Trakti okazaĵon

Jen kontrololisto de paŝoj farindaj, se iu atentigas vin pri incident. Ĉi tiu estas gvidilo — adaptu ĝin al viaj postuloj, se tio necesas.

Unuaj agoj

  • If there is a threat to safety, call security or police immediately.
  • Help the person making the report feel safe. Find a comfortable, quiet, and at least semi-private place to speak with them.
    • Ask the person if they would like a friend or trusted colleague present during your conversation.
  • Listen actively. Follow the advice in the “Taking the Report” section for best practices in speaking with those involved.
  • Take notes. This provides a record for future actions should they be taken. Important things to record include:
    • Time and place of the incident(s)
    • Names of people immediately affected
    • Names of potential witnesses
    • Details of what happened

Consult with the person making the report on actions they would like taken. Be cautious about making promises before you finish your review of the situation.

Post raportado

  • Determine what action needs to be taken, and inform the reporter what you are doing. (See the “Taking Action” section for more information on how to do this.)
  • Follow up. See “Following up” for more details on what to do after you receive a Friendly Spaces report.

Fari la raporton

While taking a report, your job is not to determine the validity of the incident being reported. Clearly document the situation as the person describes it. Be a non-judgmental listener—people with a strong empathetic listening presence are best suited for taking reports. Take notes while you listen, or write the details down as soon as possible.

Antaŭ fari la raporton, konfirmu ke la homo komprenas la raportado-procezo.

Resumu la agojn, kiuj estas farotaj, se la homo faras raporton.

Mi volas certigi, ke vi scias tiujn, kiuj rajtos legi la raporton, se vi faros raporton.
Vi estos konsultata antaŭ la faro de pluaj paŝoj.
(Klarigu, ke kontraŭleĝa aktiveco estos raportita al la aŭtoritatoj.)

Set reasonable expectations about what kind of protection and support the person will receive after making the report.

Uzu speguligajn kaj klarigajn demandojn por certigi ke vi ĝuste komprenas la okazintaĵojn.

La incidento okazis tuj post kiam vi eniris la ĉambron. Ĉu mi komprenas ĝuste?
Ĉu vi memoras ion ajn alian, kiu estis dirata?

Evitu fari interpretajn komentojn kiel:

"Tio ne estas senchava al mi"; "Ĉu vi certas ke ili diris tion?"; "Tio ŝajnas nekaraktera pri tiu homo"

Igu la homon revizii tion, kion vi skribis, pri eraroj antaŭ finado de la raporto.

Agnosku iliajn emociojn, kaj proponu subtenon.

Mi scias ke tiu sperto estis ĉagrena kaj stresiga.
Ŝajnas al mi, ke vi estas spertanta malkomforton. Ĉu vi preferas, ke iu specifa ĉeestos apud vi dum vi raportas?

Certigu la partoprenanton, ke vi aŭdis la plendon kaj respondos age.

Give a timeframe for next steps. You do not need to commit to what action will be taken. See “Taking action” for examples of what you can do depending on the situation.

Dankon pro via raporto. Ni uzos ĝin por fari taŭgajn agojn tiel rapide, kiel ni povas.

Agi

Havi Regularon pri Amika Spaco estas bonega unua paŝo al sekurigo de evento. Por plena efikeco, tamen, organizantoj devas scii kiel trakti minacojn kontraŭ sekureco ĉe evento.
  1. Exercise civility. Treat others with kindness and respect. Sensitive topics that are more prone to causing offense (i.e. religion, politics, nationality, etc.) should be treated with extra diplomacy and care.
  2. Be considerate of physical boundaries. Boundaries vary from person to person and from culture to culture.  Use extra sensitivity in relation to others’ physical spaces. Ask permission rather than assuming that others are comfortable with touch, including well-intentioned hugs, kisses on cheeks, etc.
  3. Be an ally. If you experience or witness someone making a hurtful comment, remind the person about the Friendly Space policy and ask them, kindly but firmly, to stop. Keep in mind that in some cases people may not realize that their actions or words are hurtful. Consider ways to support the recipient of the comment, as appropriate.
  4. Inform event organizers. Inform event staff as soon as possible after you witness an incident so they can take appropriate action promptly. Early intervention may prevent escalation of behavior.
Nivelo de graveco Priskribo Ekzemploj Kion organizantoj faru, kiam okazaĵo estas raportita?
Malalta Comments made that do not directly target a specific person or persons but cause offense. Offense appears to be unintended or perhaps not even understood by the speaker. An audience participant makes a series of disgruntled comments at a presentation.

A participant enters others’ physical spaces, making them uncomfortable.

Remind those involved of the Friendly Space Policy. Explain why certain actions or words might make others uncomfortable. This interaction should be respectful, with an assumption that the offense was not intended.
Meza Comments made that are intended to offend or attack fellow attendees. Behavior that is considered antisocial or unwarranted, or which has already been warned against in the past. A participant aggressively confronts another attendee about their editing and continues after being told to stop.

Partoprenanto fotadas homojn senkonsente, eĉ post kiam oni petis ŝ/lin ĉesi

Individuals who violate the Friendly Space Policy on multiple occasions may be politely yet explicitly told to leave. If the person refuses or becomes aggressive, contact venue security or the police.
Alta Behavior is targeted and has a high chance of resulting in physical or mental harm to the person targeted. Behavior violates applicable laws, or is an repeated pattern of Friendly Space concerns that have resulted in prior warnings. A participant repeatedly touches another participant inappropriately.

Malpermesitulo provas eniri en la eventejon.

Participant must be asked firmly to leave the event. If they refuse, contact venue security or law enforcement—do not put yourself in danger.

If a report is made, it must be escalated to Wikimedia Foundation staff and, if applicable, to local law enforcement.


Postpaŝoj

If an incident occurs at your event, it is valuable after the event for everyone involved to do a short review of how it was handled. Here are some suggestions for how to follow up.

Taksu la manieron, kiel ajnaj problemoj estis traktataj.

Depending on the size of your user group or chapter, you should write up an incident report containing information like:

  • Kio okazis
  • Kiuj partoprenis
  • Kia ago estis farita
  • Kia la rezulto estis

Lernu el la sperto.

Set up a time for those who dealt with the incidents to discuss what happened, or just take notes for your own evaluation.

  • What went well?
  • What could have been done better?
  • Were there any tools or resources you think would have helped?
    • Do these exist and can you arrange to have them next time?
    • Do you need to suggest they be created?
  • If you are not feeling confident about organizing more events—what do you need to gain back that confidence?

Diskonigi la raporton.

If the incident resulted in a report, please pass it on to your Grants Program Officer or to your Wikimedia Foundation contact. If you don't have one, you can email the Support and Safety team at ca(_AT_)wikimedia.org. Providing this information to the Wikimedia Foundation will help them design better practices and resources for event organizers.

If the incident took place at a technical event, such as a hackathon, refer your report to the Technical Code of Conduct Committee.

Alia tradukinda enhavo

Pri ĉi tiu broŝuro

La enhavo de ĉi tiu broŝuro estas havebla Interrete ĉe Meta-Vikio: https://meta.wikimedia.org/wiki/Keeping_events_safe Por Interreta versio de ĉi tiu broŝuro, vizitu la paĝon https://meta.wikimedia.org/wiki/Keeping_events_safe

This resource kit was developed by the Trust and Safety team, in collaboration with the Community Resources, Technical Collaboration, and Learning and Evaluation teams, at the Wikimedia Foundation.

The content contained in this booklet is made available under the Creative Commons Attribution-ShareAlike License v4.0 (https://creativecommons.org/licenses/by-sa/4.0/) unless otherwise stated.

Ĉi tiu verko estas atribuebla al: Fondaĵo Vikimedio.

"Wikimedia" and the Wikimedia Foundation logo are registered trademarks of the Wikimedia Foundation. For more information on Wikimedia’s trademarks policy, please see our Trademark Policy page (https://wikimediafoundation.org/wiki/Trademark_policy) or email trademarks(at)wikimedia.org.

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