Talk:Trust and Safety/Case Review Committee

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New upcoming process![edit]

Hello, all. This is the first of several steps to creating a long-term appeal process for trusted community members who can review Trust & Safety actions. This committee is interim, expected to be operational until a permanent process is approved. (The permanent process may or may not be based on this; we’ll learn a lot by how this committee functions and what challenges and successes we have.) The charter published here will be followed soon by legal documents so you all can see the terms under which this committee will serve, by aggregate data on who has been appointed to the committee (which the Ombuds Commission has agreed to certify), and by process documents once we’ve finalized with the committee. Soon thereafter, we’ll be opening an inbox to submit review/appeal requests, and thereafter the new interim committee will be releasing aggregated data about their caseload.

I’m excited about standing up this committee and optimistic that it will help us calibrate Trust & Safety actions. I’ll be popping in as I can over the next few days to answer any questions here.

I do have the following caveats:

  • I can’t and won’t discuss specific Trust & Safety cases. Instead, I can discuss Trust & Safety protocols and practices and approaches as well as some of the mistakes we’ve made, some of the things I’m proud of, and some of the things we’re hoping to do, especially with this appeal body.
  • I will not respond to comments or questions that are disrespectful to me, to my colleagues, or to anyone in our communities. I can talk civilly about our work even if you disagree with me or I disagree with you. I make every effort not to be too sensitive, but if I think something crosses the line I won’t engage. I won’t compromise on this.

Look forward to talking. --Maggie Dennis (WMF) (talk) 15:21, 6 July 2020 (UTC)

Queries re charter[edit]

Since the charter talkpage redirects here, it is presumably the best pl\ce to discuss it. WereSpielChequers (talk) 19:00, 6 July 2020 (UTC)

Because I feel somewhat awkward not responding, I just wanted to note that I see all these comments and read some with great interest. A lot of these will probably be (as you note) things that we discuss in putting together a permanent committee more than in the current interim process. Since that is part of phase 2 of the UCoC, and we're not there yet, I'm going to focus more on the interim process and recruitment. For instance, we are currently not spelling out in detail all facets that might create a conflict of interest but rather leaving it to the General Counsel to determine if a conflict exists; that might change. We are not currently asking for independent investigation, but that might also be adopted as part of the permanent process. I've got my own opinions on those things, of course, that I will share when we move into the permanent process creation! I will, however, carry the recommendation of language simplification I noted below. :) --Maggie Dennis (WMF) (talk) 21:15, 6 July 2020 (UTC)
Oh, except I realize now that I misread your first note, WereSpielChequers - to be clear, people don't have to recuse per se - they will not be assigned to cases where the General Counsel and Chair feel a conflict of interest exists. That said, opening the possibility of recusal certainly seems sensible to me. --Maggie Dennis (WMF) (talk) 21:17, 6 July 2020 (UTC)
I have sign-off from legal counsel to modify to reflect some of your clarification notes: [1]. Hopefully this will help encourage people to take responsibility for their own conflicts and also make clear that it's permissible to take some time off. --Maggie Dennis (WMF) (talk) 22:26, 6 July 2020 (UTC)
Thanks Maggie, I tend to work from the assumption that "temporary" stopgaps often last longer than things intended to be permanent, and that the closer to the drafting stage you are the more likely drafting amendments will be welcomed. Mind you my experience may be different than others, I once served on a not for profit whose "unadopted draft constitution" was a photocopy of something typed up over half a century earlier, and thereby harder to change than something whose master copy was in a computer or wordprocessor. WereSpielChequers (talk) 15:07, 7 July 2020 (UTC)
Oh, wow, WereSpielChequers. :) Your input is appreciated, and I will make sure that it is heard and considered! The charter is apparently being reviewed by an external law firm as we are exploring legal protections related to this work, so substantive changes are somewhat limited for this phase, but even if this winds up being the basis, I'm sure there are elements that need to be improved! Probably at some point I'll copy all this over to the Charter talkpage for posterity and future building. --Maggie Dennis (WMF) (talk) 15:26, 7 July 2020 (UTC)


"Inform the Committee Chair and the General Counsel if at any time they are asked to review a case for which they feel they may have a conflict of interest (such as close relationship with an individual involved in a case) for their assessment of appropriateness of assignment." Would be shorter and clearer if expressed as "Members shall recuse from cases where they have a conflict of interest, such as close friendship or enmity re one or more of the parties." This is shorter, clearer, and would actually result in some recusals - the current wording requires people to inform, but not necessarily recuse. 19:00, 6 July 2020 (UTC)

Thanks, WereSpielChequers; I'll suggest that to the legal team. --Maggie Dennis (WMF) (talk) 19:04, 6 July 2020 (UTC)
Thanks Maggie. WereSpielChequers (talk) 19:08, 6 July 2020 (UTC)

Yes check.svg Done Thanks Maggie, marking this point as resolved. WereSpielChequers (talk) 14:53, 7 July 2020 (UTC)


It seems to me that it would be unfair for someone to get "two bites of the cherry". If you are invited to sit on a case appealing a decision that you were already involved in, even as an uninvolved admin handling the complaint before it went to T&S, then even if you don't have a conflict of interest, you aren't going to be a suitable person to look at the case with fresh eyes. WereSpielChequers (talk) 19:08, 6 July 2020 (UTC)

Agree with this suggestion; members should recuse from conflicts of interest or cases that they have had any involvement in, particularly if the member had made decisions related to the case. – Ajraddatz (talk) 19:17, 6 July 2020 (UTC)

Yes check.svg Done Thanks Maggie, marking this point as resolved. WereSpielChequers (talk) 14:50, 7 July 2020 (UTC)

Former staff[edit]

Assuming this charter will morph into something longer term, you might want to revisit "Current and past Foundation staff are prohibited, as are current staff of movement affiliates." I would suggest clarifying whether this includes contractors as well as staff, and capping the ineligability period. "Current and past Foundation staff and contractors are ineligible to serve for at least seven years after they ceased to be employed by the Foundation." You could leave the rule about affiliate staff as just current ones, or for simplicity put that under the same seven year rule. Seven years is long enough to ensure psychological safe distance between those people and the current T&S staff. I'm not precious about it being specifically seven years, more that it not be permanent. WereSpielChequers (talk) 19:23, 6 July 2020 (UTC)

As a former WMUK staffer, I don't think I am sharing any secrets by saying it seems odd that a former chapter staff member who has been dealing wiht volunteers as part of their job would be eligible for this committee as soon as they stop working for the chapter; but a former WMF staffer who left ten years ago or who was employed in a role that wasn't "volunteer facing" would never be eligible to serve. WereSpielChequers (talk) 18:12, 12 August 2020 (UTC)
Sorry for the delay, WereSpielChequers. I lost this one. We may revisit this policy for future iterations and also revisit whether all affiliate staff are excluded. We decided not to change for the launch for simplicity's sake, but I think you're right that this was overly restrictive. We didn't want to update the eligibility criteria during the lead in in case individuals misattributed that to a desire to change the roles to let in a specific person, which could lead to incorrect conclusions! --Maggie Dennis (WMF) (talk) 15:46, 13 August 2020 (UTC)
Thanks Maggie. not just overly retrictive, but in one sense underrestrictive. However I'm OK if your response is to note this and amend future iterations. WereSpielChequers (talk) 16:13, 13 August 2020 (UTC)

How long an absence?[edit]

Re "The General Counsel may appoint one or more additional international volunteer functionaries to serve as alternate committee members to act in the place and stead of any absent volunteer committee members." You need to set an expectation of activity levels-how long can a member sit out or take a break before being deemed absent? Given that this is a volunteer role that needs to be a few weeks, though perhaps only a few days if someone takes on a case review and goes inactive before it finishes. WereSpielChequers (talk) 19:35, 6 July 2020 (UTC) (Update, the charter currently specifies that volunteers must commit to five hours per week for the duration of their service, a big ask and one that will exclude some people who know that the period in question will include a week or two when they are unavailable for work, religious or family reasons. I suggest this be reviewed to make it more open to people with complex lives. WereSpielChequers (talk) 20:20, 6 July 2020 (UTC) Yes check.svg Done Thanks Maggie, marking this point as resolved. WereSpielChequers (talk) 14:51, 7 July 2020 (UTC)

Independent investigation[edit]

The problem with "by reading existing Trust & Safety case files (not by independent investigation);" is that you are recruiting a group of Wikimedians who are well versed in independent investigation of on Wiki disputes, and then not allowing them to contemplate the scenario that T&S may have erred in the way it assembled its case files. I would suggest that mistakes will happen, even by T&S employees, and that some of the easiest cases to handle will be ones where the bewildered appellant has not been able to see the evidence, but a review committee has the chance to spot the mistake in evidence collection, or the oversight edit that has confused an edit history, and thereby resolve an issue and create a situation where T&S will want to apologise and rethink. I predict that the difficult cases will be ones where the committee agrees that the evidence is as per collection, but draws a different conclusion from it. WereSpielChequers (talk) 20:20, 6 July 2020 (UTC)

Maggie Dennis clarified on ENWP [2] that CRC members will be allowed to independently investigate. I believe requirement 6 is intended to mean "you must be able to spend five hours a week reading case files as well as any independent investigation you find necessary." Given that it has caused confusion it might be better if T&S remove the bracketed part. --RaiderAspect (talk) 12:56, 7 July 2020 (UTC)
Thanks, RaiderAspect. :) I should have mentioned that here, too. I'll ask Legal if we can note in some way that independent investigation is not required, but permitted. --Maggie Dennis (WMF) (talk) 13:13, 7 July 2020 (UTC)


Could you elaborate a little on the exact thinking behind the anonymity? I can understand that some level of anonymity is required - but how far will it go? Can members self-disclose their membership? In small circle (employer, family)? On their resume? When disclosing conflict of interest elsewhere? Afterwards? Will anything be published about the members (number of members, levels of achieved diversity)? Can the committee publish some general performance report (how many cases, what kind of outcomes, etc - basically the stuff that I'd expect from any team/committee in a review role)? From your description I'm not entirely certain if you're mostly concerned for the wellbeing of the member, or are concerned that they will be pressured to disclose information (in which case I can think of a lot of other functionaries that have access to much more sensitive information). Effeietsanders (talk) 07:34, 8 July 2020 (UTC)

Hello, Effeietsanders. :) I'll start with the middle - Yes, we are going to publish number of members, levels of achieved diversity, likely the kinds of experience they bring. The Ombuds Commission has agreed to verify this. The committee will also be publishing performance reports. Some processes are waiting final definition for the committee to be constituted, but that they publish this kind of data is one of the responsibilities of taking the position. We expect these reports quarterly, unless we are utterly shocked to find out that they are not very busy after all. :)
Now, for the larger question, you are right that the secrecy has two purposes - to protect committee members and to protect community. At one point, to make sure that Trust & Safety case files were handled properly, we invited external counsel to review and advise our practices, and one of the key recommendations is that case files needed to be held in strict confidence. Outside of Trust & Safety staff, they are viewable as a general rule to me, to the attorney who governs the workflow, to the general counsel, and to the Executive Director. Finding a way to comply with that while still being able to share unredacted files with volunteers has been a challenge for our legal team, but this committee will be a contract that is (I'm told) not like any other committee in the movement. We're going to publish the contract once it is completed; I'm not expecting to see it myself until towards the end of July. (The firm we're working with has a deadline of July 24.) At that point, we'll see the extent of the non-disclosure requirements. I know that the request not to self-disclose is engineered to protect not only people who submit sometimes very sensitive information to Trust & Safety, but also to protect the other people on the committee from discovery through the person who self-discloses, whether that's through litigation or otherwise. --Maggie Dennis (WMF) (talk) 12:28, 8 July 2020 (UTC)
@Mdennis (WMF): Thanks for the first - good to know that transparency where possible is aimed for. The Ombuds committee seems like a good body to verify indeed.
I understand your concerns that these files need to remain confidential, and that is fair enough. I wouldn't expect anything different. I'm also glad that there's a thorough NDA process - these can be potentially highly sensitive files, especially as the committee members may have to interact with people that know the subjects.
It's good that you'll publish the exact extent of the NDA (or 'contract'). I do have some problems with the secrecy of who holds which position (it's a tough disconnect from our typical transparency, and I"m having trouble coming up with an equivalent). Given that you're looking for volunteers that have a real life job, which may have disclosure requirements for this kind of position, or that just feel ethically constrained in keeping secret the mere fact that they are holding a position potentially for eternity, this seems like a potential big ask. I hope you'll reconsider and find a way to make it work without this hard ask. I can understand that people are not allowed to 'out' a colleague - but I'm having most concerns about people not being allowed to disclose their own involvement. ::Aside from that general concern, I'm having some trouble understanding how you can expect people to apply before the extent of the secrecy is known. It may make sense to extend the application deadline until after that is clear - so that they can consider the full picture when applying. Effeietsanders (talk) 20:33, 8 July 2020 (UTC)
Hi, Effeietsanders. Thanks. I hear your feedback, and it's certainly valuable. There will be opportunities to shape the permanent processes in phase 2 of the Universal Code of Conduct, so at that point any remaining questions about self-outing should be very clear and we should be able to talk more broadly about what works for the final form and what doesn't. We do want to get the committee functional, though, and even with current deadlines I fear it'll be mid-August before they can begin reviewing cases. But for what it's worth, the contract will be complete before the members of the committee are appointed and signed before they meet one another. Nobody is required to follow through with signing the contract. If somebody applies and then feels unable to meet that commitment, I am very, very sure there will be no ill will. Volunteers deserve respect for raising their hand, and they absolutely have the right to change their minds before any legal documents are signed. --Maggie Dennis (WMF) (talk) 21:06, 8 July 2020 (UTC)
I think I understand the case for anonymity of participants. I'm not sure that I agree, but I think I understand. However I don't see the need for former members to be obliged not say they have served a term on this body, especially if former members lose all access to case files and other info at the end of their term. WereSpielChequers (talk) 21:24, 8 July 2020 (UTC)

End of term[edit]

Given that it is not that unrealistic that the deadline of July 21, 2021 will be missed by a few weeks, I would suggest to allow the general counsel (possibly with consent of the committee) to provide a one-time extension of the term up to six months, if there is a clear finalization of the new committee in sight (e.g. if we know the new committee will start by September 1, I see no point in running a call for applications just for that one month). I wouldn't want to put too much artificial pressure on finishing up the new process at a very specific date. Effeietsanders (talk) 07:34, 8 July 2020 (UTC)

That's a very good point, Effeietsanders. I'll talk with Legal. :) --Maggie Dennis (WMF) (talk) 12:29, 8 July 2020 (UTC)
Thank you, Effeietsanders. It doesn't impact the contract being written with assistance of external counsel, so it is an easy change. Done! --Maggie Dennis (WMF) (talk) 18:19, 8 July 2020 (UTC)

active arbs[edit]

If a particular project decides it does not want it's currently serving arbitrators to also serve on this committee (due to potential conflicts of interest, reviewing their own requests, etc) will the foundation respect that? There's no other way to actually enforce it since membership is confidential. Beeblebrox (talk) 19:20, 8 July 2020 (UTC)

Oh, yes. I see no reason to push those boundaries. :) --Maggie Dennis (WMF) (talk) 20:01, 8 July 2020 (UTC)
I figured as much, thanks! Beeblebrox (talk) 21:04, 8 July 2020 (UTC)

Access to Case files[edit]

Maybe I have missed it, but it isn't clear to me whether access to case files will be specific to just the panel members reviewing a specific case, or whether all members will have access to all currently considered cases. Given the anonymity of the members, it would be somewhat reassuring if the members only had access to the specific cases that they were reviewing; I appreciate that would be more difficult in IT terms, but it would be much better in privacy terms. WereSpielChequers (talk) 21:40, 8 July 2020 (UTC)

Sorry for lack of clarity, WereSpielChequers! Case files will absolutely only be shared with members assigned, with the exception of the chair, who will be able to see all cases that pass through the committee. --Maggie Dennis (WMF) (talk) 22:31, 8 July 2020 (UTC)
Thanks Maggie, that's good to hear. I suggest it would be good to change the charter to make that clear. But you might also want to think again re occasions where the Chair has recused from an item. I get the idea that the Chair should default to general access to all cases open whilst they are Chair. But I think it important that they can recuse from an item and not have access to those files. WereSpielChequers (talk) 12:33, 9 July 2020 (UTC)
Both good points, WereSpielChequers. I'll have to check to see if these changes to the charter would impact the counsel building the contract on it before I change it, but I can't imagine it would. It can also be clearly spelled out in the process documents that we'll be publishing after the committee is constituted (and we've evolved our thinking with them). --Maggie Dennis (WMF) (talk) 13:13, 9 July 2020 (UTC)


What sort of accountability will the committee have? While I do have good relationships with many on the OC, I worry that we will get into a situation like this and this where the cases (regarding potential violations of privacy!) appear to just be sitting there and not acted upon. I hope that WMF will be looking at having editors on the committee who will actively participate. --Rschen7754 00:40, 9 July 2020 (UTC)

Hello, Rschen7754. Active participation is a requirement, but we will also be directly supporting this team with its accountability. I have budget to hire a contractor (confirmed yesterday!) who will be helping schedule their cases, there is a time window for review, and reports will happen on a regular cadence. If people do not participate, the General Counsel has the right to remove them from the committee and replace them with somebody who will. --Maggie Dennis (WMF) (talk) 13:11, 9 July 2020 (UTC)

Volunteer expectations[edit]

The requirement for volunteers joining the committee to devote 5 hours a week for at least half a year is unusually high. I think rather few volunteers consistently contribute more than 5 hours a week to their home project, let alone sparing 5 hours to handle cross-wiki conduct issues in addition to contributing to their home wiki. I admire the aim to create a case review committee that is diverse and draws expertise from the existing volunteer community, but the workload specification will likely limit the committee membership to a very small circle of volunteers - similar to board members of local chapters - who have a lot of time to contribute in a volunteer capacity and therefore will likely come from a very skewed demographic. Deryck C. 23:23, 9 July 2020 (UTC)

Hello, Deryck C. :) I really hope that 5 hours a week is an overestimate - we set it as the upper end with that hope in mind - but we really just won't know until we see this committee in action. For that matter, I rather expect they may see a flurry of activity early on, if there are people who feel that sanctions they received were unfair or if other feel that requests they made that didn't result in sanctions were unfair. You make a good point, though - if in the interim body we see that this workload is accurate and consistent (or, worse, higher), we may need to adjust the number of members of the permanent committee or take some other steps to make it more reasonable. It may well limit those who are able to serve in this interim stage, but I hope we can avoid that for the long term. :) --Maggie Dennis (WMF) (talk) 23:40, 11 July 2020 (UTC)

Secret Kafka-process?[edit]

Seems like Wikimedia becomes increasingly secret. Secret indictments. Secret processes. Secret tribunals. Secret verdicts. This becomes more and more Kafkaesque! The only thing public is who gets banned. People are even being banned for complaining about lack of transparency in the process. If people are banned publicly, then the people involved in the process must be publicly accountable. They have a right to face their accusers in the same domain! — Jeblad 11:38, 12 July 2020 (UTC)

Hey Jeblad,
In all fairness: the 'secret' bans have been going on for years as part of the 'office actions'. Some of that secrecy is unavoidable for legal reasons - but some cases have raised eyebrows over the past years. This committee is an attempt to put a check on that process: a community committee that can evaluate whether this secret process was fair and balanced, and whether maybe it shouldn't have been secret at all. I think that is a huge step forward.
I have some critiques on the way the committee is being put together, but overall it seems to support exactly the values that you signal to be important: due process and transparency-where-possible. I would suggest that you weigh in further during the discussions on a permanent committee that were basically announced here too: this is supposed to be an intermediate step so that there is some reviewing process in place while we discuss a 'real process'. Effeietsanders (talk) 18:00, 12 July 2020 (UTC)
This is an attempt to fix a broken process by adding new layers to it. Start by fixing the existing broken parts, only then will it make sense to add a review committee.
Secret tribunals banning users as part of local and office actions should stop. Period. I know a few people that has been permbanned, and the optics are quite bad.
The core problem is lack of transparency and accountability. If someone do something, then it should be clear who did what, and the person should be identifiable. That points back to the even more urgent problem; the complete lack of traceability on users. Perhaps it is acceptable to let ordinary users operate without identification, but admins? These are users that have the power to disrupt a persons' life! — Jeblad 01:46, 13 July 2020 (UTC)
I think your whole argument stands or falls with the major assumption that this kind of transparency to have 'public trials' (which is what you seem to argue for? Correct me if I'm misinterpreting.) is legally even possible. I imagine both US law and EU law (privacy) may prove challenging here. From what I understand, the WMF may have a legal obligation to act on complaints without disclosing the identity. If I understand that correctly, there will always be some kind of process that requires confidentiality. Then it becomes a matter of shades: when do you want to use this process. That is not just a legal question, but also an ethical. Sounds like a great discussion. But whatever the outcome, you'll need some kind of process like this. I don't know the people you're referring to, and what really happened. But with a process like this, at least their cases could be reviewed. Effeietsanders (talk) 18:07, 13 July 2020 (UTC)
@Mdennis (WMF): I suspect that there is some cleaner writeup of the legal reasons that this may have to be done confidentially. I was unable to find it from Office actions, or am I overlooking it? It links to the relevant legislations though. Effeietsanders (talk) 18:10, 13 July 2020 (UTC)
Hello, Effeietsanders. There is not a cleaner writeup, I'm afraid. :/ I'm not a lawyer, but I've been involved in this workflow from the start. When the Foundation first started issuing office action bans, we had very strict parameters, and all cases were on a need-to-know basis within staff. When we carved out a Trust & Safety team, it became standard for all Trust & Safety ops personnel to be able to access cases, but external counsel advised that other staff should not have access to case files for legal reasons. This committee will have access because they're going to be asked to enter an unprecedented legal arrangement with the Foundation which makes them eligible for a level of access similar to staff. I'll see if we can document the restrictions and reasons better, especially as we will undoubtedly need to visit these reasons during the second phase of the UCoC. I can say that I have access to every case file, and no Foundation ban has ever been issued "for complaining about lack of transparency in the process" - not one. I cannot speak to local processes. Every Foundation ban undergoes legal review before implementation, even the ones that don't rise to the level of being legally mandatory to protect the movement, and I do not believe that any Foundation lawyer would ever sign off on a Foundation sanction that was not defensible as a response to violations of our Terms of Use. I've never seen it. --Maggie Dennis (WMF) (talk) 18:39, 13 July 2020 (UTC)
A process can be confidential to the outside, yet still transparent for the involved. The problem here is that the process is said to be confidential and because of that non-transparent. You have a group A that does something to a person outside that group, and a group B that is sort of responsible for wetting group A's actions. The accused person have no idea who is in group A, and no idea who is in group B. Group B claim they act somehow neutral, but without knowing who they are it is nothing more than an unsubstantiated claim. It is like an email popping up in your spamfilter claiming you have won 42 billion – if you pay the sender first.
Redesign the process. Everyone does not need to be involved, but creating secret tribunals is not the way forward. — Jeblad 23:48, 13 July 2020 (UTC)
Hello, Jeblad. We are not able to redesign the process at this point; the permanent process may look different, but the confidentiality of membership is important to protect members and people who are involved in cases. There are legal risks involved, and we are trying to mitigate those as much as possible. That said, Group A is identified; we are Foundation staff members. There is a detailing of who does office actions here. It's true that Group B's identity will be known only to some Foundation staff and the volunteer Ombuds, who have agreed to verify aggregate details about that group, although five stewards will be assisting with vetting applicants and will know who applied. It will not reassure everyone, but it is currently the best approach we have to enable appeals now while we tackle some of the larger questions in the upcoming Universal Code of Conduct conversations. --Maggie Dennis (WMF) (talk) 15:14, 14 July 2020 (UTC)
I don't think you understand the problem. When you say “we are Foundation staff members” it is at the core of the problem. Just claiming to be Foundation staff does not make you part of the community. Then you try to counteract that with an additional committee, with some members you claim represent the community, but you want to keep it secret who they are. Why should the community trust your claim? What if the persons' accuser sits in the Case Review Committee? Who would know? WMF? But WMF is already part of the case!
I have been around long enough to see abuse of power done by admins, 'crats, and stewards, and I don't think anyone should be trusted just because they have some special role. Actually, when someone starts hording roles in a community, then I start to be suspicious. Who benefits from assigning new roles to some special group, is there something else going on? Why would WMF want to pick these members from a limited group? Could it be that the Trust and Safety group has run into fierce resistance in the larger community?
Sorry, but I don't buy the arguments. Do it right or drop the idea. [I believe I've said enough. This is not going to change, no matter what argumens I or any other uses.] — Jeblad 15:39, 14 July 2020 (UTC)
(Edit conflict.) Oh, Jeblad, when you said, "The accused person have no idea who is in group A" I guess you meant "don't know the character of the persons". It seems I took you too literally. I'll try to ask clarifying questions next time. In terms of the core of what you find problematic, I'm not sure there's a solution at this point. I imagine that people who feel that the Foundation's lawyers might have enough bias to put a case review in front of a person materially involved in the case will indeed find this committee and its work hard to trust. There's no way to address that concern in this interim process; I'm not sure that it'll be easy to address in the permanent process, but I hope you will contribute to those conversations when they happen in phase 2 of the UCoC. --Maggie Dennis (WMF) (talk) 15:50, 14 July 2020 (UTC)
There is a real issue that committee members and indeed T&S staff will sometimes have had prior interactions with people involved in a case, and it is only human to be prejudiced by past interactions. Ideally they will remember this and recuse where appropriate. But anonymity of members and staff removes a really important safeguard. Who but the person who should have recused would be in a position to know and suggest recusal? I'm tempted to ask how often T&S staff have recused from specific cases in recent years. WereSpielChequers (talk) 18:32, 26 July 2020 (UTC)
Hello, WereSpielChequers. We don't track that data (would be interesting! We should consider the value add versus the time cost), but there are two that have closed within the past three months where staff have recused. It's not that common that cases come up where familiarity is an issue, but it does happen - in fact, I have recused myself. --Maggie Dennis (WMF) (talk) 13:02, 27 July 2020 (UTC)
Thanks Maggie, it is very reassuring and to the credit of those who have recused, that recusals have taken place. My concern is that with this level of secrecy we are left reliant on the honour of people who we won't be allowed to know the identity of. I prefer systems with more safeguards built in. WereSpielChequers (talk) 15:06, 27 July 2020 (UTC)

Legal Aid Coverage[edit]

Two things here:

One is that it's probably worth updating the coverage that assists functionaries, admins, OTRS agents etc if they are sued for carrying out those duties. I know there's some general language used that could be expanded to cover those that join, but where possible these things should always be clarified.

Beyond that, this position is being fairly heavily stressed as "there could be RL backlash if your position was ever compromised". It is also a position that may give cause to the WMF to dislike you.

Because of those two things, I think it should be updated that in the event that WMF decided not to provide legal aid coverage (as it currently leaves it 100% to the WMF's discretion), a majority vote of the Case Review Committee should be able to require it. That would give some coverage against true bad-faith actors not being protected whilst mitigating against an unlikely, but potentially catastrophic, edge case. @Mdennis (WMF): Nosebagbear (talk) 19:15, 17 July 2020 (UTC)

Hi, Nosebagbear. I can point legal to the question with regards the general language of Legal/Legal Fees Assistance Program, but I do want to note that this Case Review Committee is a separate animal and as I understand it it is not protected by the LFAP but by the contract the members will sign with the Foundation. This contract is in final stages of preparation, and I expect it will be posted to Meta. (The decision to do that is a legal one, though; so it's not ultimately up to me.) I know it will be signed with members of the Committee on their acceptance before they have access to any confidential information. That said, I have absolutely no reason to believe that participating in this committee will cause the WMF to dislike anyone, at least not as long as they abide by their contract and protect confidential information. :) We have created the committee with the idea that they are very likely to overturn some decisions; staff can't take that personally. If these were 'bright line' cases, there wouldn't be a need for a committee. We don't always even agree with each other. :) --Maggie Dennis (WMF) (talk) 15:53, 20 July 2020 (UTC)

Relation with WMF Global Ban Policy[edit]

WMF Global Ban Policy currently says WMF banned users are unappealable, so they may not request review after the ban happens. So:

  1. Will CRC receive information about the WMF ban?
  2. Will CRC review the issue before the ban?

--GZWDer (talk) 16:59, 27 July 2020 (UTC)

Hello, GZWDer. This process will override that. Many WMF bans will be appealable after this committee is active. :) --Maggie Dennis (WMF) (talk) 17:12, 27 July 2020 (UTC)
Does this also applies retroactively? And is the ban still appealable even if the concern is valid? (all ArbCom actions are appealable no matter how serious the issue is, as long as ArbCom no longer thinks the ban is necessary. This provided a way for long-term abusive users to rejoin the community.)--GZWDer (talk) 17:16, 27 July 2020 (UTC)
Just to be sure this part is clear, GZWDer, this does not relate to community issued sanctions. This only relates to Foundation sanction. It is retroactive. Bans may be overturned even if the concern is valid if, for instance, the committee decides that the Foundation should not have been the ones to issue the sanction. However, local communities have authority to act in such cases if there is concern. Not all cases are subject to appeal; this is only for borderline cases where the Foundation does not have a duty as host to act to protect the sites and the communities. --Maggie Dennis (WMF) (talk) 13:52, 28 July 2020 (UTC)

Relation with local ArbCom[edit]

w:WP:ARBFRAM suggested that there are information that ArbCom does not have access to. However I do not have any way to prevent some ArbCom member that is also member of CRC "leaks" the information, other than prevent all local member from applying CRC membership, and vice versa.--GZWDer (talk) 17:02, 27 July 2020 (UTC)

To join the committee, members must sign a legal document wherein they legally commit not to share information. Applicants are being assessed for experience and trustworthiness, so I hope we can rely on those individuals to keep their legal contract. --Maggie Dennis (WMF) (talk) 17:13, 27 July 2020 (UTC)

Access to private resources[edit]

As Case Review Committee is anonymous, is the only way to view private data (e.g. Checkuser data, and access to private checkuser wiki) to set up specific role accounts (whether one per member, or one for the whole commitee)?--GZWDer (talk) 14:18, 28 July 2020 (UTC)

The Case Review Committee does not have access to such data as part of their role in the committee. committee members who are CheckUsers may, of course, but they do not need that data to fill this role for this committee. --Maggie Dennis (WMF) (talk) 15:28, 28 July 2020 (UTC)

Community-selected anonymous membership[edit]

The proposed Review Committee is intended to represent the volunteer community, which is something that would normally be accomplished by a community process of some sort. However, due to legal and safety issues, the Legal department requires that all members of the team be anonymous (even relative to their usernames), so the plan is to have Legal select from a set of private applications, thus having a team that is anonymous, but not representing the community. I propose a different way, which would fulfill both requirements:

  1. The community should hold an open call for nominations, and then, by a public and open process, approve a suitably large multiple of the required number of members. The approved individuals should be sufficiently trusted by the community to serve on the Committee.
  2. The Ombuds Commission would then select the required number of members completely randomly from the approved candidates, and then privately communicate the results to T&S. No successful candidate would be permitted to reveal whether or not they were among those selected, ensuring that the membership is anonymous.
  3. If any disqualifications are necessary due to legal issues, this should be done in advance of the selection, in public.

I realize this it is very late in the process to implement such a change, with a lot of the preparation already finished, but I feel that the current plan is likely to strongly exacerbate tensions between the community and the WMF, and will not allow the process to adequately accomplish its goals. Allowing the community to approve the anonymous members of the community committee seems like a necessary step. I urge the team to please consider changing the process, late as it is. --Yair rand (talk) 06:13, 3 August 2020 (UTC)

Hi, Yair rand. That's an interesting approach and might wind up something that happens with the permanent committee. We are well into establishing the committee now, however, as the legal document is being finalized. However, I do want to clarify that Legal did not select from a set of private applications, but selected from the finalists approved by the subset of stewards who agreed to vet candidates - not randomly, but 10 from the group that they advanced. Other finalists have been asked to go on stand-by in case we need stand-ins or replacements for those selected. --Maggie Dennis (WMF) (talk) 18:08, 4 August 2020 (UTC)

How do individuals know if they can appeal?[edit]

Hi @Mdennis (WMF):,

A tad late in the discussion process I realise, but probably helpful for updating any of the policy docs when you and the CRC guys get everything going.

You mentioned above that it will be retroactive, so that gives two questions:

1) An accused who gets banned by the WMF, will they be told in that email whether or not their case is a "brightline" one or one that can go to the CRC? Or will everyone get the same final email and then there will be a "filter" between the applicants and the CRC where appeals to brightline cases get filtered out?

2) I'd imagine that almost all of the current office-ban cases are brightline, but any that aren't, will they be being notified or will there be an email they can contact if they think their cases are potentially applicable for review? Nosebagbear (talk) 14:15, 7 August 2020 (UTC)

Hi, Nosebagbear. :) While I expect such process decisions will be discussed with the committee once it is finalized, we are anticipating that for future cases attorneys reviewing the final recommendation from Trust & Safety will mark cases as eligible for appeal or not. It makes total sense to inform individuals involved in those cases - not just accused but accusers - if their case is ineligible for appeal. We will not be reaching out to individuals who have been sanction or the many, many more who have had requested sanctions refused, but will make public that those who have been through Trust & Safety case review processes may appeal to the email address for the committee. The inbox attached to this email address is the filter for the bulk of the CRC. It will be accessible by the chair, who the committee will elect before becoming operational, by the contractor, by the attorney who monitors the workflow, and by me. The contractor will be responsible for correspondence, but making the box accessible to the chair will reassure them that all requests are being responded to and will also reassure them that they are being given accurate data on how many requests are received, how many are eligible for appeals, and what the actual timeline is from an appeal request to an attorney making that determination. --Maggie Dennis (WMF) (talk) 14:35, 7 August 2020 (UTC)
That all sounds reasonable. Nosebagbear (talk) 14:50, 7 August 2020 (UTC)

"Current and past Foundation staff are prohibited"[edit]

I also propose to exclude current and former members of the Wikimedia Foundation Board of Trustees and the Wikimedia Foundation Advisory Board.--GZWDer (talk) 23:26, 10 August 2020 (UTC)

Good idea, GZWDer. :) It's a smaller group, so it didn't even occur to us. I'll check, but I rather suspect that would be uncontroversial. --Maggie Dennis (WMF) (talk) 18:17, 11 August 2020 (UTC)

Member eligibility and sanctions[edit]

"Individuals under active sanctions in any project at the time of application are not eligible." Isn't that eliminating many people who may otherwise be very well qualified? People editing in certain Wikis may have a restriction on them, but that shouldn't preclude them from applying for this role, especially editors who have hundreds of thousands of edits or who edit in certain areas, might have some restrictions due to the nature of the beast but I think that should be looked into, especially since further down it says that an active member who gets a restriction isn't automatically kicked off the committee. Sir Joseph (talk) 04:34, 11 August 2020 (UTC)

Hello, Sir Joseph. It may be that for the permanent committee, this may not be a requirement, although I suspect there could be some specific rules about what kinds of sanctions might present a barrier. I agree with you that not all sanctions should make a person ineligible. But for the interim committee, especially given the speed with which we have been asked to stand it, we thought it best to avoid concerns of bias in this area at the outset by simply restricting the candidate pool so that we could reassure the community that the committee are all community members in good standing. :) --Maggie Dennis (WMF) (talk) 18:21, 11 August 2020 (UTC)
I certainly understand the point, but in some cases, especially when sanctions are imposed by the community, it goes to the bias of the community. I am obviously referring to me in this case and I will stand by that opinion that it was a terrible abuse of the community and shows why Wikipedia will never be and should never be the number one resource for information, and one that I was interviewed by a certain media outlet who saw the whole thing go down. It was a kangaroo court plus a dose of bias thrown in. Sir Joseph (talk) 23:55, 13 August 2020 (UTC)

Relation with Universal Code of Conduct[edit]

Once Universal Code of Conduct is adopted, is a commitee to be set up? Will this Case Review Committee be deprecated?--GZWDer (talk) 18:24, 11 August 2020 (UTC)

Hi, GZWDer. :) The Interim Trust & Safety Case Review Committee is being established with anticipation that it will be superseded by a permanent process by July 1, 2021. It is possible that the interim process will become the basis of a permanent process with appropriate policy review and refinement as part of the development and follow-up from the ongoing Universal Code of Conduct conversations. My hope is that once enforcement mechanisms are defined, Trust & Safety will be involved in fewer cases that would be eligible for appeal, and as these cases are transitioned to community bodies, there may not NEED to be a Trust & Safety Case Review Committee anymore. I expect that will take a bit of time, though. --Maggie Dennis (WMF) (talk) 20:47, 11 August 2020 (UTC)


Is this and this within scope of review by commitee?--GZWDer (talk) 18:25, 11 August 2020 (UTC)

Hi, GZWDer. If an individual directly involved in a case wishes to discover if it is eligible for appeal, they will need to contact the address, once it is established, for an attorney to review. Information on how many ineligible review requests there are will be published in aggregate, but the Foundation will not be itself publicizing whether any specific case is ineligible. --Maggie Dennis (WMF) (talk) 18:29, 11 August 2020 (UTC)

WMF Global Ban Policy/List[edit]

@BChoo (WMF): Will Trust and Safety publicly remark about existing cases? For example, whether a case is appealable.--GZWDer (talk) 20:55, 25 September 2020 (UTC)

@GZWDer: No, the Foundation will not publicly remark on the eligibility of specific cases for appeal. BChoo (WMF) (talk) 21:11, 25 September 2020 (UTC)

A few questions about CRC[edit]

Hi! User:Ghilt asked some questions about the Case Review Committee on the UCoC talk page, here. Since the CRC is not related to the UCoC and some who look here will probably also be very interested, I'm answering those questions here. I'll drop a link to this there, so, that people there can also see. He asks,

"how many rounds of selection of CRC candidates are there?"

All valid candidates (that is, those who were not disqualified because they did not meet the criteria) were given to a select group of stewards to review. These stewards returned their thoughts, including their vetoes. Thereafter, selection was made from among their top choices by the General Counsel.

"are candidates informed which round of the selection process they passed?"

No. Those who were selected were asked to serve. Some of those who were not selected were asked to go on stand by in case of a need to fill sits later.

"why are some office actions not appealable?"

As explained in the FAQ, "Cases where the Foundation’s attorneys assess a legal duty to act are excluded." The intention of this committee is to offer appeal for cases that Trust & Safety takes on that we have been terming "borderline" harassment and incivility.

He also added: "Another point is that co-optation of committee members in contrast to an election process causes like-minded homogenity in a committee and not diversity of thought. This is not in line with the principle of inclusivity & participatory decision-making."

It's all too true that this is a risk, although I would debate that it's inevitable. This is not the only committee that is appointed; so far, the similarly constituted Ombuds have been fairly diverse. :) There has been some discussion on this page about processes that may allow voting without threatening the anonymity of the committee members, though. This anonymity is important for their safety (as also explained in that FAQ). This wouldn't be easy to do, probably, but these are certainly things which we can review when we move from the interim committee the Board asked us to stand up quickly into a more permanent process. --Maggie Dennis (WMF) (talk) 22:45, 26 September 2020 (UTC)

Hmm, I would like to disagree that co-optation is inevitable. And the fact that there are other co-opted committees is neither an argument for nor against co-optation. I believe that one can mention higher level functions and an empty block log in an election without enabling an identification. And regarding the candidates, it would be good if you'd inform candidates about being on the list. By the way, i didn't apply, so I'm not talking about myself. How many of the eligibility criteria need to be met to make it to the list of candidates? --Ghilt (talk) 19:42, 27 September 2020 (UTC)
I did not meant to suggest, Ghilt, that the process of selection is inevitable - only that I'm not sure I agree that it this method inevitably causes like-minded homogeneity and discourages diversity of thought. :) Sorry for my lack of clarity! Can you clarify what you mean when you say "it would be good if you'd inform candidates about being on the list"? All applicants received prompt communications when the selection process was complete; I double checked the list myself. If somebody didn't, there may have been an issue either with our receiving their application or with their receiving our response! It's also possible I misunderstood when you asked, "are candidates informed which round of the selection process they passed?" We have communicated with them, just not as each round passed. We communicated with them after the process was complete.
In terms of numbers of eligibility criteria which must be met, some of them were mandatory (no sanctions; 18 years of age; English language fluency; no current and past Foundation staff or current staff of movement affiliates), some of them are easily observable (participating in community collaboration and discussion workflows) and others are subjective (demonstrated ability to assess complex disputes, ability to protect private information, ability to collaborate calmly and effectively with others). All mandatory criteria were met, as was the experience threshold, and I hope that the subjective assessment points were also met. There was also a list of desirable backgrounds, with all applicants meeting at least one. The composition of the group was, as per agreement, submitted to the OmbCom to review their experience. As documented in the Trust and Safety/Case Review Committee/Handbook, "The ten members combined have well over a million edits on various wikis and 100 years of experience on our projects. They represent membership in six different affiliates and eight different wikis (counting only those production wikis where an individual has over 5,000 edits). They collectively hold administrator rights on nine different projects, with three checkusers, one bureaucrat, and two with advanced global permissions. Between them, they have been involved in many key committees and organized groups, including two experienced arbitrators." Some of them may choose to reveal their participation a certain term after their service expires, a negotiation with the legal team which still afforded legal and physical protection for participants while allowing them to reveal their service after the fact. --Maggie Dennis (WMF) (talk) 20:21, 27 September 2020 (UTC)

Announcement: CRC appeals open & questions welcome[edit]

Hello everyone, I'm sharing the following announcement on various forums, including the Wikimedia-l mailing list and the English Wikipedia village pump. Please feel free to suggest other places I should share this. I've pointed everyone to this talk page to ask questions regarding the process (see also: questions asked and answered above).

This announcement is to increase awareness of a new addition to the Wikimedia Foundation's office actions appeals process through the Interim Trust & Safety Case Review Committee (CRC). It includes a new way for some editors who have sought sanction and some editors who have been sanctioned by the Wikimedia Foundation to appeal.

Historically, some office actions have been appealable through the Trust & Safety team. The Interim Trust & Safety Case Review Committee (CRC) was created to provide community oversight of the appeals process. The CRC has 10 volunteer Wikimedia community members and will function until the Universal Code of Conduct becomes effective in approximately mid-2021, when we hope to have a more permanent process in place. As mentioned in the CRC’s charter, the committee will be able to review office actions which were closed by the Foundation with action or inaction, except statutory, regulatory, employment, and legal cases as defined by Foundation attorneys.

The office actions policy is a set of guidelines and procedures regarding official changes to or removals of content on the Wikimedia projects, or actions against specific individuals, performed by Foundation staff members and under the authority of the Wikimedia Foundation, upon receipt of one or multiple complaints from the community or the public, or as required by law. Complaints that may lead to enforcement of office actions may include, but are not limited to, privacy violations, child protection, copyright infringement or systematic harassment. All office actions are performed pursuant to the Terms of Use.

Appeals of office actions may be submitted to the CRC by anyone involved in the office action via email at appeals(at)wikimedia(dot)org. Detailed instructions on how to appeal may be found on the CRC’s meta page. Some office cases are not eligible for review. A Foundation attorney will check each case where appeal is requested to determine its eligibility before turning over the case files to the committee. For transparency, the committee chair will be able to review those requests and will therefore have insight into how many cases are eligible or not.

Please refer to the CRC’s page on for further information. You are encouraged to inform your community about this new appeals process. If you have questions for or about the committee, please put them here or email me at bchoo-ctr(at)wikimedia(dot)org. The Meta talk page also contains questions that have already been asked and answered. I will find answers to your questions and post responses on the Meta talk page.

On behalf of the committee, BChoo (WMF) (talk) 23:46, 28 September 2020 (UTC)

October monthly report published[edit]

I have published the first monthly report for the committee. Below is a transclusion from the report page: Trust and Safety/Case Review Committee/Monthly reports#October 2020. BChoo (WMF) (talk) 21:59, 21 October 2020 (UTC)

October 2020[edit]

Report posted 21:51, 21 October 2020 (UTC)

This is the first monthly report for the Interim Trust & Safety Case Review Committee (CRC, or ICRC). For an overview of the CRC and its responsibilities, please refer to the CRC’s page on meta.


The CRC convened for the first time virtually in mid-September. In this meeting, they discussed the appeals process in detail and asked questions of the Foundation staff who are supporting their work. Notably, the CRC created the Vice Chair position. The Vice Chair will be able to help with Chair duties in cases where the Chair is unavailable, but will not have access to the appeals inbox or receive other information designated only for the Chair, such as why an appeal was not eligible. No modification to the Handbook was necessary for this change. The CRC elected leadership (Chair and Vice Chair) after the meeting. Once leadership was selected, the CRC began to accept appeals.

On 28 September, a notice that appeals were open was posted on the English Wikipedia village pump, the wikimedia-l mailing list, the Wikipedia Weekly Facebook group, and the CRC talk page on meta.

As of this report, there have been no appeals.

Updated FAQ[edit]

This section updates the FAQ on the CRC Charter, including three new questions.

New questions[edit]
Q. How long does the process take?
A. The amount of time it takes Foundation counsel to review an appeal’s eligibility depends on the volume of appeals. As long as there is no significant backlog, it should not take more than a few days for an appeal to be reviewed by counsel.
Q. Do I need to submit appeals in English?
A. Appeals may be submitted in any language. Appeals submitted in a language where T&S does not have internal capacity may take a bit longer to process.
Q. Can conduct warnings be appealed?
A. Yes. Trust & Safety’s sanctions toolkit ranges from “no sanctions” to “conduct warning” to “event ban” (temporary or permanent) to “global ban.” The committee might decide that a user who was warned should have been banned or that a user who was banned should have been warned. It might decide that a user who received no sanctions should have been sanctioned by the Foundation. Please see the table in the CRC handbook for more details.
Updated questions[edit]
Q. Why are the committee members anonymous?
A. Community governance carries with it several risks, including a risk of retaliation by people disappointed with case review outcomes (even from those who are simply informed that their case is not eligible for review, for instance, because it is criminal in nature) and a risk of pressure to expose private information, even through hostile external organizations or governments. For the safety of the interim committee members and for the safety of individuals involved in cases, the Foundation requires this anonymity to reduce these risks. However, the members of the committee have been identified to the Ombuds Commission, a small trusted group of community functionaries, who can confirm general details about the composition of the committee.
Q. Who will be reviewing these applications?
A. Some stewards who do not themselves intend to apply have agreed to review applications to help assess suitability to serve in this capacity. The final selection from amongst candidates they deem eligible will be made by the General Counsel.
Q. What steps are being taken to protect the privacy of individuals who lodge complaints with Trust & Safety or are accused of wrongdoing?
A. In order to even review the case files, the Case Review Committee will need to enter into a legal relationship with the Wikimedia Foundation that allows us to safely share this material. The legal documents they sign will also include a very specific non-disclosure agreement. Please see this page for a copy of the legal agreement.
Q. What kind of cases can this committee review?
A. This committee is able to review cases that are accepted by Trust & Safety for assessment under its policies that are not conducted because of statutory, regulatory, employment, or legal policies. A Foundation attorney will determine what cases are eligible for appeal. The intention of the review is to provide assurance of appropriateness and fairness for what has been termed “borderline” cases of harassment and incivility, including cases that should perhaps have been left to community governance processes. Cases where the Foundation’s attorneys assess a legal duty to act are excluded. Members of the committee do not have access to those files.
Q. Will the case review committee be able to review older cases?
A. The case review committee may review any eligible case handled by Trust & Safety regardless of whether the case was closed before or after the date the committee was established. Each case may be reviewed only once. Launching the review of a case requires that an appeal be made by an individual directly involved in a case, either in requesting the case or being the subject of the case.
Q. How does this committee work? What are its precise processes?
A. Please see the committee’s handbook for a detailed account of its processes. There is a a special account for this committee to receive appeal requests that is accessible by the committee chair and by a contractor supplied to support the committee with its communications and paperwork.
Q. Who in the Wikimedia Foundation will know the identity of committee members?
A. The Executive Director, the General Counsel, the Deputy General Counsel, the Senior Counsel supporting the committee, the Vice President of Community Resilience & Sustainability, and the contractor hired to support the committee's work have access to the finalized list of participants. One additional legal staff member required to support in finalizing and filing signed agreements also has access to this information. Each of these individuals is under a Non-Disclosure Agreement with the Foundation and aware of their responsibilities to hold this information confidential. Beyond this, there is no current intention to share this information with other staff and contractors of the Foundation; rather, steps have been taken to isolate this information, including from individuals who work on the Foundation's Trust & Safety team. There may be reasons that will arise that will require additional staff being made aware of the identities of these individuals, and thus the agreement requires that the committee members authorize sharing this information with the Foundation in general. Foundation attorneys need to remain flexible to support and protect the committee and the community and will determine if additional internal Foundation disclosure is required. The members of the committee will be advised if their identities need to be shared with any others on staff or contracted by the Foundation and why.

November monthly report published[edit]

Below is a transclusion from the report page: Trust and Safety/Case Review Committee/Monthly reports#November 2020. BChoo (WMF) (talk) 19:46, 24 November 2020 (UTC)

November 2020[edit]

Report posted 19:43, 24 November 2020 (UTC)

This is the second monthly report for the Interim Trust & Safety Case Review Committee (CRC, or ICRC). It covers the CRC's activities from 21 October 2020 to 24 November 2020. For an overview of the CRC and its responsibilities, please refer to the CRC’s page on meta.

The CRC received its first request for appeal during this period and three appeals in total. One of these appeals was deemed eligible for review by the Foundation's legal counsel. The review is ongoing.

December monthly report published[edit]

Below is a transclusion from the report page: Trust and Safety/Case Review Committee/Monthly reports#December 2020. BChoo (WMF) (talk) 23:11, 23 December 2020 (UTC)

December 2020[edit]

Report posted 23:08, 23 December 2020 (UTC)

This is the third monthly report for the Interim Trust & Safety Case Review Committee (CRC, or ICRC). It covers the CRC's activities from 23 November, 2020 to 23 December, 2020. For an overview of the CRC and its responsibilities, please refer to the CRC’s page on meta.

During this monthly period:

  1. The CRC completed its first case review. The CRC determined that the original Trust & Safety (T&S) office action being appealed in this case was appropriate.
  2. The CRC received one new appeal, which was deemed ineligible for review by the Foundation's legal counsel.

Please see the CRC Charter for details on case eligibility and the CRC Handbook for more on the CRC appeals and review process.

Here are the CRC's appeals numbers to date:

Interim Trust & Safety Case Review Committee Appeal Totals
Month Cases ratified Cases overturned Cases remanded to T&S Ineligible new appeals Total new appeals
October 2020 0 0 0 0 0
November 2020 0 0 0 2 3
December 2020 1 0 0 1 1
Total 1 0 0 3 4

January monthly report published[edit]

Below is a transclusion from the report page: Trust and Safety/Case Review Committee/Monthly reports#January 2021. BChoo (WMF) (talk) 21:34, 9 February 2021 (UTC)

January 2021[edit]

Report posted 21:31, 9 February 2021 (UTC)

This is the fourth monthly report for the Interim Trust & Safety Case Review Committee (CRC, or ICRC). It covers the CRC's activities from 24 December 2020 to 23 January 2021. For an overview of the CRC and its responsibilities, please refer to the CRC’s page on meta.

During this period, the CRC did not receive any new appeals.

The CRC held its first quarterly meeting in January 2021. The CRC’s Foundation support staff proposed revisions to its Handbook based on learnings from the committee’s initial months. At this meeting, the CRC reviewed, edited, and then approved these changes. These changes will be added to the Meta-Wiki copy of the document in February 2021.

Though the CRC’s first quarter involved a low volume of appeals, the ones that did come in prompted both the committee and its supporting staff to think hard about difficult trust & safety questions. Moving forward, the CRC will work on improving how relevant parties are informed of the appeals process.

Here are the CRC's appeals numbers to date:

Interim Trust & Safety Case Review Committee Appeal Totals
Month Cases ratified Cases overturned Cases remanded to T&S Ineligible new appeals Total new appeals
October 2020 0 0 0 0 0
November 2020 0 0 0 2 3
December 2020 1 0 0 1 1
January 2021 0 0 0 0 0
Total 1 0 0 3 4